Job Opportunities at Go Rides – Apply Now

About the Role

• We are looking for an office manager who can wear multiple hats and manage the day to day running of our young and vibrant office!
• You will be responsible for creating a safe, welcoming and efficient environment and you will work with vendors and team members on ongoing responsibilities and special projects.

What you’ll be doing

• Responsible for ensuring the smooth running of the Abuja office, including creating policies, practices and procedures
• Management and liaison with vendors – responsible for office services, equipment, and refreshments
• Management of office administration such as post and filing of documentation
• Management of administration for operations teams such as vehicle licence registrations and fines management
• Assisting in local HR matters like onboarding and off-boarding employees, arranging access for visitors, liaising with IT for new joiner IT orientation
• Involvement in special projects such as setting up new facilities for driver onboarding
• Co-ordinating company personnel logistics e.g. visas, hotel accommodation, flight bookings
• Organising socials, meetings, celebrations and events for the team.
• What you will need for this position
• You are a good team player with a proactive attitude, you take initiative and can work autonomously with limited supervision
• You have excellent communication skills and interpersonal skills to manage various stakeholders, internal and external
• You can work calmly and efficiently in a fast-paced environment
• You are super organised & can handle multiple tasks and competing priorities
• You are technically savvy and can learn new technologies that we adopt

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About the Role

• As a Recovery Executive at GoRides, you will play a pivotal role in the company’s financial stability by managing and overseeing the recovery of outstanding payments and debts.
• Your responsibilities will include proactively contacting customers with overdue accounts and maintaining accurate records of all communication and transactions.
• You will collaborate closely with cross-functional teams to ensure the resolution of outstanding issues while upholding GoRides commitment to exceptional customer service and ethical debt recovery practices.

What You’ll be Doing

• Recover vehicles from non-compliant drivers .
• Tow or Lift vehicles that are unable to be driven.
• Drive the senior security lead on official assignments.
• Source and maintain relationships with recovery partners

What You will need for this position

• Minimum of secondary school certificate or equivalent.
• 5+ years of proven driving experience.
• Good knowledge of routes and locations.
• Must have basic knowledge of vehicle components (i.e. mechanical and body).
• Must have good communication skills.
• Key Metrics
• % of recovery allocated and completed
• TAT for recovery by monitoring recovery agents
• Road safety and regulation compliance during recovery
• Minimising recovery by resolving DP returns through voluntary returns or having the DP continue driving with GoRides.

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