Training Officer at Avetium Consult Limited – Apply Now

About the job

• Support a culture focused on customer service, continuous improvement, and performance measurement.
• Develop and monitor scorecards and other tools to measure the success of process improvement initiatives.
• Interact with all levels of the team, document processes, manage and analyze data, and recommend enhanced business processes.
• Participate in demo presentation, IAT testing etc.
• Develop individualized and group training programs that address specific business needs.
• Develop training manuals that produce target tangible results.
• Provide expertise based on previous experience with training and technical assistance, business process analysis, and other performance improvements.
• Support implementation activities using change management approaches and interact with staff and management to accomplish project objectives.
• Identify opportunities to improve work processes, enhance the quality of service and productivity, and communicate opportunities to management.
• Support the development and implementation of policies and procedures necessary to support Operations processes.
• Champion process improvement methodologies.
• Use the feedback system to enhance business performance and organizational effectiveness.
• Partner with functional teams to share continuous improvement best practices.
• Implement effective and purposeful training methods
• Drive brand values and philosophy through all training and development activities

Requirements

• Perform other related duties that may be required.
• Bachelors degree in Business Administration, Human Resources, or a related field.
• Proven experience in business process optimization and training facilitation.
• Proficient in creating engaging training materials.
• Familiarity with process mapping and workflow analysis.
• Ability to adapt to changing business needs.