Telesales Executive at Hempawa Consult – Apply Now

Job Description

• We require Telesales Executives to work in call centers where they utilize inbound and outbound telephone calls to persuade customers to purchase companies’ products and services.
• They generate leads and sales, manage customer accounts, and promptly resolve customer complaints.

Responsibilities

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads and managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements

• Bachelor’s or Associate’s Degree in Marketing, Communications, Business Administration, or related field is preferred.
• Certified Sales Professional (CSP) accreditation is advantageous.
• Proven experience working as a Telesales Executive.
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.