Job title: Technical Services Manager
Company: eRecruiter Nigeria
Job description: Job Description:Our client, an innovative company that provides high tech infrastructure services especially focused on ELV convenience services is seeking to hire a Technical Services Manager. The ideal candidate will be responsible for the support and supervision of all activities for client service contract and the Technicians & Service Representatives operating within the team.This position is a key member of the management staff that helps shape the company’s service delivery, reputation and customer satisfaction.Job Description:
- Examine equipment, systems, or facilities and analyse information to determine needed installations, services and/or repairs.
- Inspect, test, and measure completed work, using devices and tools to verify conformance to standards or repair requirements.
- Monitor & counsel employees’ work levels and review work performance including monthly appraisals in order to correct job-skill deficiencies.
- Actively participates in promoting, supporting and enhancing our Core Purpose, Core Values and Company Culture.
- Maintain a positive work atmosphere by acting and communicating in a manner that promotes cooperation with customers, vendors, co-workers and management.
- Establish and maintain relationships with clients and strategic partners.
- Serve as a subject matter expert and technical resource by supporting Sales and Business Development with the development of technical sheets, presentation resources and/or promotional materials.
- Determine schedules, sequences, and assignments for work activities, based on work priority and company commitments.
- Confer with management to coordinate work activities, identify and review resource needs within the department.
- Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
- Oversees technical accuracy of product labelling, literature and other product communication on related equipment located at the client facility.
- Participate and develop in the overall annual Technical Services operating budget.
- Able to prioritise the work in a multi-tasking environment, meeting tight deadlines and following up on commitments, detail-oriented.
RequirementsJob Requirements:
- Degree in Electrical Engineering
- Expert Knowledge of applicable codes and regulations.
- Knowledge of designs, uses, repair, and maintenance all ELV Safety & Security Equipment.
- Excellent communication skills for interfacing with internal and external contacts.
- Excellent problem solving skills.
- Ability to manage multiple reviews and deadlines.
- Responsive to changing demands.
- Relies on extensive experience and judgement to accomplish goals.
- Ability to evaluate new approaches, systems and design solutions.
- Detail oriented and strong analytical skills.
- Extensive knowledge of standard engineering practices, techniques and procedures.
- Strong organisational skills, ability to plan and schedule work.
- Proficient in the use of computers for making engineering calculations.
- Broad knowledge of precedents in the speciality area and practices of related specialities.
Expected salary:
Location: Lagos, Lagos State
Job date: Thu, 23 Jan 2025 02:25:34 GMT