Job title: Store Manager – Abuja
Company: HOME BARGAINS NIGERIA
Job description: Job Ad & Profile DescriptionPosition : Store Manager – AbujaKaya by Dami is seeking a proactive, results-driven Store Manager to oversee store operations, enhance customer service, and manage a team in a dynamic retail environment. This role is ideal for an individual with leadership experience who thrives in a fast-paced fashion retail environment and is committed to delivering exceptional customer experiences.
Responsibilities:
- Supervise and lead a team of sales representatives, ensuring high standards of customer service and operational efficiency
- Monitor and analyse sales performance, setting and achieving individual and store-wide sales goals
- Assist in developing and implementing strategies to improve sales, customer satisfaction, and operational efficiency
- Oversee daily store operations, including inventory management, stock replenishment, and visual merchandising
- Ensure the store is organised, clean, and meets brand standards
- Handle customer complaints and escalate issues when necessary, ensuring a prompt and effective resolution
- Manage employee schedules, training, and performance evaluations to ensure a well-trained, motivated team
- Ensure compliance with all store policies, procedures, and safety standards
- Collaborate with senior management to identify business opportunities, areas for improvement, and to implement new initiatives
Required profile for job ad : Store Manager – AbujaRequirements:
- Minimum of 3-5 years of experience in a retail management role, preferably in fashion or lifestyle brands
- Proven leadership and team management experience with a focus on achieving sales targets
- Strong interpersonal and communication skills, with the ability to motivate and lead a team
- Solid understanding of inventory management, sales reporting, and store operations
- Ability to handle customer complaints and difficult situations with professionalism and poise
- Excellent organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously
- Flexible availability, including weekends, holidays, and evenings
- Strong problem-solving skills and a proactive, solution-oriented mindset
- Passion for fashion and an understanding of the Kaya by Dami brand ethos
Location: Abuja, NigeriaJob criteria for job ad : Store Manager – Abuja
- Job category : Sales
- Industries : Consumer goods
- Employment type : Permanent contract
- Region : Abuja
- City : Abuja
- Remote work : No
- Experience level : 5 to 10 years
- Educational level : HND
- Number of Position(s) : 1
- Team management : Yes
- Team Management
- Safety
- Sales
- Merchandising
- Customer Service
- Training
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Expected salary:
Location: Abuja, FCT
Job date: Wed, 19 Feb 2025 23:41:23 GMT