Job title: SME Relationship Officer Job at Advans Nigeria
Company:
Job description: Advans Nigeria is an international microfinance bank with a national license from the Central Bank of Nigeria. We offer great flexibility, independence, and financial security to help our clients stay committed to their short and long-term financial goals. The bank was incorporated in Nigeria in February 2013.We are recruiting to fill the position below:Job Position: SME Relationship OfficerJob Locations: Ibadan & Saki – Oyo, Mushin & Ikeja – Lagos and Ilorin – Kwara
Employment Type: Full-timeJob Description
- SME Clients Prospection
- SME Clients Management (Loan, Deposit & Financial services)
- Debt/Recovery Management
Responsibilities
Customer Service Management
Commercial Activities:
- Prospect SME clients in the zone of intervention (markets and commercial areas) by collaborating with the other SME managers
- To introduce Advans La Fayette MFB products and services to target population
- To follow-up the prospects by a regular contact with the identified potential clients
- To propose the new products and services to his/her current clients and associates
- To identify clients’ needs and propose new products/services to the management
- Manage relationship with his/her client and give financial advice
Loan Activities:
- To assist the clients for loan application
- To conduct an accurate loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
- To present the loan request at the Loan committee
- To monitor the loan portfolio and to follow the timely repayment
- To organize recovery actions in case of late repayment
- To maintain a regular contact with clients by organizing visit on the field
- To become a respected and active stakeholder in the intervention zone by spending most of the time on the field and creating a trusty relationship with SME clients
Savings and Deposits Activities:
- To encourage and ensure the SME clients maintain an active deposit account with the bank
- To introduce Advans La Fayette MFB’s financial services to target population, follow up on these prospects to create a strong deposit portfolio
Administrative Tasks:
- To keep complete and detailed documentation on each client
- To input and update client data in the CRM and other business tools provide by the company
- To create and update loan applications in the MIS
Organization and Control:
- To prepare a weekly planning with the expected tasks and visits to be done
- To share information and best practices with the other SME Managers
- To report all the issues related to the job with the Branch Manager
- To analyse the client portfolio by using operational reports
Method of Application
Interested and qualified candidates are invited to submit their CVs to: using the Job Position as the subject of the emailSimilar JobsHottest JobsJob SeekersEmployersTools & ResourcesConnect with usCustomer Care
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Expected salary:
Location: Mushin, Lagos State – Ikeja, Lagos State
Job date: Fri, 24 Jan 2025 07:03:28 GMT