Shop Supervisor
Job Summary
- We are seeking a dynamic and experienced Shop Supervisor to join our team. The ideal candidate should have a strong background in supervision, excellent interpersonal skills, proficiency in computer applications, and a keen understanding of social media metrics.
- This position is open to female candidates who possess a customer-centric attitude and are adept at managing day-to-day shop operations.
Responsibilities
- Oversee daily operations of the textiles shop, ensuring a smooth and efficient workflow.
- Supervise and guide the sales team to achieve performance targets.
- Maintain a positive and customer-focused environment.
- Utilize computer applications, including MS packages, for inventory management and reporting.
- Foster good customer relations to enhance overall customer satisfaction.
- Monitor and analyze social media metrics to optimize the shop’s online presence.
- Collaborate with the management team to implement strategies for business growth.
- Train and develop staff to enhance their product knowledge and customer service skills.
- Handle customer inquiries and concerns promptly and professionally.
- Maintain accurate records of sales, inventory, and other relevant data.
Requirements
- NCE or OND in Accounting, Business Administration, or related field.
- 3 years and more experience in a supervisory role, preferably in retail.
- Proficiency in computer applications, including MS packages.
- Strong interpersonal skills
- Female candidates are preferred for this role.
- Active social media presence and understanding of social media metrics.
- Excellent communication skills, both written and verbal.
- Customer-centric attitude with a commitment to delivering exceptional service.
Method of Application
Interested and qualified candidates should send their Resume and Cover Letters detailing their relevant experience and skills to: [email protected] using the Job Title as the subject of the mail.
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