Senior NOC Engineer
Key Deliverables:
- Monitor, troubleshoot, and resolve all network elements.
- Provide 2nd level support to resolve escalated issues in timely fashion.
- Perform network surveillance, proactively responding to network outages and incidents
- Escalate problems to 3rd level support within the Operations Centre, within expected time of resolution
- Ensure all incident tickets logged for outages are resolved and closed within agreed SLA
Knowledge, Skills and Behavior required to succeed in Role:-
- 1st Degree in Computer Engineering or Electrical Engineering field.- Network troubleshooting and maintenance experience- Ability to work during night hours (shift mode)
- Minimum of 5 years of technical experience in the telecoms industry.
- Good understanding of wireless communications technology
- Accurate documentation and report generation skills.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.
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