Job title: Relationship Officer
Company: METRO EYES NIGERIA LIMITED
Job description: An eye care practice with a vision of being the undisputed leading and dominant eye care provider in Africa. We achieve this vision by providing total quality eye care with competent professionals using state of the art ophthalmic equipment.The RoleYou will be responsible for :
- Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues.
- Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
- Developing account plans to enhance service delivery.
Ideal Profile
- You have at least 1 year experience including solid experience in a similar role within Healthcare & Lifesciences.
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
- You are a strong networker & relationship builder
- You are a self-starter and demonstrate a high level of resilience
- You are highly goal driven and work well in fast paced environments
What’s on Offer?
- A role that offers a breadth of learning opportunities
- Work in a company with a solid track record of performance
- Attractive Salary & Benefits
Expected salary: 1680000 per year
Location: Abeokuta, Ogun State
Job date: Sat, 12 Apr 2025 02:15:54 GMT