Relationship Officer
Preferably Female (For gender Balance)
Responsibilities:
- Cultivate and manage relationships with customers and partners to ensure satisfaction and loyalty.
- Conduct regular follow-ups with clients and partners to understand their needs and address any concerns or issues promptly.
- Proactively engage with stakeholders to enhance relationships, gather feedback, and identify opportunities for collaboration or improvement.
- Resolve customer/partner inquiries, complaints, and issues in a timely and effective manner, escalating when necessary.
- Maintain accurate records of interactions, transactions, and communications with clients and partners.
- Represent the company professionally by maintaining a polished appearance and demonstrating excellent communication skills.
- Collaborate with internal teams to ensure seamless delivery of services and products to clients and partners.
- Stay updated on industry trends, market changes, and competitor activities to provide valuable insights and support business growth initiatives.
Qualifications:
- Bachelor’s degree in International Relations/communications or related course
- Proven experience in customer relationship management
- Exceptional interpersonal and communication skills with fluency in English.
- Strong problem-solving abilities and a proactive approach to issue resolution.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Professional appearance and demeanor with the ability to represent the company positively.
- A track record of building and maintaining long-term relationships with customers and partners.
Others
- Gross salary of N150,000 monthly
- Candidate must reside within the Ajah – Lakowe axis.
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@kadickintegrated.com. using the position as subject of email.