QA, QC & NPD Manager at Twining – Apply Now

Key Responsibilities

• Lead and oversee the quality control and assurance & new product development functions with objectives of the overall accountabilities.
• Create strategies and the long term plans aligned with the long term objectives and plans of the company. The incumbent ensures the strategies are implemented in both QC/QA and NPD.
• Be accountable for QA/QC & NPD team performance, KPI management and people development.
• Lead in the creation of a best-in-class African Supply Centre including: setting quality culture, standards & all SOPs, define team training & KPI tracking, lead the site in the NAFDAC Certification process.
• Define & initiate the development of new products that have substantial benefits to the current and future company business.
• Manage the company products manufacturing quality control & NPD management by working closely with PSM, key management members and Consumer Marketing function.
• Assess the market and consumer needs/ insight so as to provide product or packaging initiatives/ proposals based on the Company’s quality assurance to the Consumer Marketing Function.
• Participate in NPD launch plan development in terms of volume, cost, quality, and deliver NPD launch on time and on budget.
• Provide consultation on product development in the areas of design, technology, or new partnership where appropriate to all African markets proactively.
• Build network of International Ovo NPD and QA/QC and monitor competitive NPD activities/best practice in the FMCG industry.
• Monitor ongoing legal/compliance issues including certifications e.g ISO and HACCP, audit management, and FDA/NAFDAC guidelines to ensure food safety according to the market law where we commercialize our products.
• Coordinate with R&D in the Ovo network to attain knowledge or know how transfer and share learning within the Africa markets

Skills, Knowledge And Expertise

• Minimum of Bachelor Degree in Chemistry, Microbiology, Food Science or related fields
• At least 15 years experience in QA/QC and NPD with proven records as a leader
• Excellent team leader, collaboration, and dynamic
• Good analytical, project management, and innovative skills

Benefits

• Yearly bonus based on personal contribution and financial performance
• Long Service Retention plan
• Annual Fuel allowance
• Birthday Leave (take your birthday off on us each year!)
• Gym and Spa Membership
• Subsidized lunch
• Option to buy Ovaltine at a discounted price every month
• Vehicle Insurance option
• Local Employee Assistance Programme
• Health & Medical Insurance
• Additional holiday entitlement when you reach 3 years service, and on-going after that
• Monthly team recognition awards
• Regular team events for collaboration and personal growth
• Family Christmas Event
• Professional Association Membership when relevant to role