Operations Manager
Responsibilities
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
Requirements and skills
- Bachelor’s degree in operations management or related field.
- 5+ years of proven success in management, operations, and leadership roles.
- Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
- Ability to build consensus and relationships among managers, partners, and employees.
- Excellent communication skills.
- Solid understanding of financial management.
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new applications
- Familiarity with business and financial principles
- Excellent communication skills
Preferred skills and qualifications
- Bachelor’s degree (or equivalent) in operations management, business administration, or related field
- Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
- Strong IT skills, including database development
- Multiple years of financial and account reporting experience
- Ability to communicate in more than one language is an added advantage
- We would love to hear from you if you are an experienced and results-driven professional seeking a
- challenging leadership opportunity.
Method of Application
To apply, please submit your resume and a cover letter detailing your relevant experience and accomplishments to [email protected] using the email subject Operations Manager
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