NOC Operator
Job Brief.
- Oversees Active and Passive Network Monitoring & Support Operations
- KPI
- Incident Resolution Rate
- Network Availability
- NOC meantime to Resolve (MTTR)
- SLA Compliance
- NOC Time to Action
- Interpret external alarms to ensure availability of power on all managed sites
Educational Level:
- First Degree in Electrical/Telecommunications/
- Computer/Information Systems or any related discipline
Experience:
- 1-3 years’ hands-on experience in telecom sector.
- Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.
Other Requirement
- Action Oriented
- Result Driven
- Resilience
- Excellent Decision making
- Self-motivated
- Ability to optimize work processes
- Communication skill
- Ability to work with remote teams
- Ability to work without supervision
Method of Application
Qualified candidates should forward their CV to careers.ng@iptpowertech.com