Loan Recovery Officer
Duties & Responsibilities
- Monitor the assigned accounts to ensure repayment and report on the status of each of the assigned accounts.
- Develop new plans to recover and collect owed money/outstanding debt.
- Ensure that any discrepancies with customer information are promptly resolved.
- Consistently and periodically update the database with customer information like new addresses, names, payback information.
- Utillize various tracing techniques and strategies to collect personal information of customers with outstanding debts.
- Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts.
- In order to curb customer delinquency, the incumbent will be required to convince the customers to get back on their repayment schedule.
- They may also need to negotiate new payment schedules that can suit clients’ financial situations while satisfying the debt.
- Recovery Agents will be the staff responsible for going out to collect funds.
- They will employ the standard collections script and procedures.
Method of Application
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.