Loan Recovery Officer at Rosabon Financial Services - Apply Now

Loan Recovery Officer

Duties & Responsibilities

Monitor the assigned accounts to ensure repayment and report on the status of each of the assigned accounts.
Develop new plans to recover and collect owed money/outstanding debt.
Ensure that any discrepancies with customer information are promptly resolved.
Consistently and periodically update the database with customer information like new addresses, names, payback information.
Utillize various tracing techniques and strategies to collect personal information of customers with outstanding debts.
Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts.
In order to curb customer delinquency, the incumbent will be required to convince the customers to get back on their repayment schedule.
They may also need to negotiate new payment schedules that can suit clients’ financial situations while satisfying the debt.
Recovery Agents will be the staff responsible for going out to collect funds.
They will employ the standard collections script and procedures.

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.