Floor Runner
- Job Type Full Time
- Qualification OND
- Experience 1 – 3 years
- Location Lagos
- Job Field Hospitality / Hotel / Restaurant 
Tasks
- Setting up tables before service with appropriate utensils, napkins and decorations.
- Ensure customers have all the appropriate tableware they need to properly enjoy their food.
- Uphold sanitation and food safety principles.
- Deliver food orders to customers quickly and accurately.
- Ensure quality and proper presentation of food in a timely manner.
- Check in with customers to ensure their experience is satisfactory.
- Anticipate and respond to all guest needs and requests in a timely manner, communicating with the Manager/Supervisor on duty of all guest comments and concerns.
- Promptly delivers each request as it is prepared to the correct table and in order.
- Relay reports of customer satisfaction to the floor manager or supervisor on duty.
- Removes guest’s dirty dishes and utensils and deliver to dish washing area.
- Clean up spilled food or drink or broken dishes and remove trash.
- Extend a courteous, friendly, and professional greeting when guests arrive, continue graciousness throughout their dining, and proper thank you and departure comments as they go, ultimately inviting them back.
- Complete all side duties including setting table, folding napkins, preparing condiments, filling salt, pepper and sugar containers.
- Knowledge of company meals is a must.
- Carrying out additional responsibilities as required.
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Method of Application
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