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Objective:          

The role will serve as the liaison between the IT department and other departments in the company. The role will also be responsible for translating business needs to IT solutions, and vice versa, with current programs, projects and initiatives in mind. The role will also leverage data analytics to assess processes, systems, and determine requirements and deliver data-driven recommendations and reports to stakeholders

Main Key Responsibilities: 

• Collaborates with business staff to thoroughly understand the needs to be supported by the information systems and technology.
• Gathering, validating and documenting business requirements.
• Analyzing commercial data such as budgets, sales results and forecasts
• Modelling business processes and identifying opportunities for process improvements.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
• Creating functional specifications for solutions.
• Estimating costs and identifying business savings.
• Implementing and testing of solutions.
• Discover, organize, and clarify business needs and review/produce specifications for change
• Supporting business transition and helping to establish change.
• Leveraging on data to build intelligent dashboards that can aid management decision making
• Support the Microsoft Dynamics NAV solution
• Negotiates plans and timeframes, ensuring that clients understand the anticipated result.
• Develops and communicates detailed specifications for implementation.
• Produces reports, timelines, and graphics to communicate expectations and progress to management, customers, investors, and other relevant parties.
• Maintains and ensures proper documentation and coordinates or performs testing of system modifications.
• Developing business intelligence dashboards using Power BI, Tableau, etc.

Qualification/Experience/Key Competencies: –

• Relevant degree in any IT related field
• IT certifications will be an added advantage
• Adequate Knowledge in Microsoft Dynamics ERP solutions
• Developing business intelligence dashboards using Power BI, Tableau, etc.
• Problem solving skills
• Critical thinking skills
• Communication skills
• Database Management

Key Metrics

 Stakeholder/end user satisfaction

• Quality of scope document and requirements and analysis documents
• Improvement in productivity in departments because of BA inputs
• Quality of BI reports
• Time and cost reduction in business processes

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