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Software Quality Assurance Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 8 years
  • Location Lagos
  • City Victoria Island
  • Job Field ICT / Computer&nbsp

JOB CONTEXT 

The role will drive the development and delivery of quality software applications for Ecobank group.

The MQA will have the overall responsibility of developing, ensuring, and directing quality assurance procedures so that developed software applications are reliable, durable and meet internal, external and regulatory standards before shipment to production environments.

The MQA will work closely with various business heads and teams from Operations, Internal System Control, Information & Cyber Security, Change Management and Service desk in ensuring that these quality guidelines are adhere to.

Decision making will be independent and guided by consultation.

KEY RESPONSIBILITIES 

  • Lead the overall test process for strategy, automation, performance, load, scalability, test case/data management, and full integration testing and provide mentoring, training, and support for other teams and team members. 
  • Collaborate with delivery teams to implement development standards, best practices, and continuous improvement for unit testing, test automation, continuous delivery, and code reviews. 
  • Mentor and provide training and support to the quality assurance team(s) to inspire intense curiosity and devotion to keeping technical skills sharp, improving interpersonal skills, and discovering new tools and ideas within the industry. 
  • Setup and maintain a dashboard of metrics for code quality, defects, risks, mitigations for multiple teams and projects and present key findings to leadership through presentations and retrospectives. 
  • Identify quality assurance process bottleneck and suggest actions for improvement. 
  • Estimate, prioritize, plan and coordinate testing activities.
  • Drives innovation and automation of testing processes using test automation tools. 
  • Review, manage and drive the resolution of defects logged by the QA team as part of on-going product release cycles. 
  • Ensure compliance to group standards, policies, and procedures.
  • Lead issue resolution as required with broader team of QA, Developers and Product Management

KNOWLEDGE, SKILLS & EXPERIENCE

Qualifications

  • Bachelor of Science degree in Computer Science, Information System, Mathematics, Engineering or equivalent. Master’s degree will be an added advantage.
  • Minimum of 8 years of experience in software testing and quality assurance processes
  • Professional certification in IT Quality Assurance/Testing
  • Proven work experience in software quality assurance
  • Working experience or general knowledge of ITIL and Quality Assurance framework is highly desirable.
  • Fresh and other languages skills desirable.

Skills and Experiences

  • Good knowledge of automated framework and tools.
  • Good understanding DevSecOps, its implementation and SDLC.
  • Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills are required.
  • Strong organization skills to successfully direct and oversee all quality assurance procedures and processes.
  • Experience leading team members and fostering a productive team environment. 
  • Test Methodologies and Management experience
  • Test automation (GUI, Mobile and API) experience using test Automation tools and framework.
  • Experienced with defect tracking and resolution.
  • Proficient in advanced techniques with relevant office productive tools
  • Programming and Scripting development skills  
  • Prior experience with large scale application performance testing, application security testing, boundary application testing.

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Method of Application

 JOB PURPOSE

The Role will be responsible for the development, implementation, integration, testing and on-going operational maintenance of software Products and Services for the entire Ecobank group.

JOB CONTEXT

  • The role will work with key stakeholders i.e. Business analyst, Project Managers and Business Heads in actualizing development of solution to meet customer needs.
  • The role will ensure that applicable standards are maintained and collaborate with stakeholders to achieved desired application end state.

KEY RESPONSIBILITIES

  • Providing training to Software Engineers within Ecobank group.
  • Drive the implementation of the 3-tier domain for Commercial, Corporate and Consumer Banking for the Group
  • Work jointly with unit head to break down organisational silos and increase sharing vision and strategy across teams
  • Work with team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
  • Develop and implement Software programs.
  • Controlling the integrity of understanding the solution by all team members and other stakeholders, maintaining the specifications up to date, tracking compliance with common programming standards.
  • Compile timely, comprehensive and accurate documentation and or reports as requested
  • Investigating software-related complaints and making necessary adjustments to ensure optimal software performance.
  • Drive and support Innovative ideas to improve processes and the bottom line.

KNOWLEDGE, SKILLS & EXPERIENCE

Qualifications:

  • Education: – A University degree preferably in Computer Science/Electrical Electronics/Mechanical Engineering, Numeric Science or its equivalent.

Professional Qualifications: – ITIL.

  • Minimum of 5 years programming experience
  • Multi-lingual ability will be an advantage.

Skills & Experience: 

  • Demonstrable experience in developing software in a service-oriented architecture (SOA) environment. 
  • Good understanding of Microservice architecture and techniques, Container and DevOps CI/CD technology.
  • In-depth experience in programming language and standards which includes but not limited to JAVA, REST, XQuery, XPATH, XSLT, JMS, Memcached, Oracle Middleware component, Linux, MySQL, JSF and Spring MVC, web components, SQL, other database languages, NoSQL, structured and Unstructured database, PL/SQL
  • Intermediate knowledge of Systems Development Life Cycle and Programming Languages.
  • Good understanding of workflow system, Oracle Banking Platform (OBDX, Flexcube) and digital technology.
  • Adequate knowledge of software methodologies and design patterns.
  • Knowledge of governing security standards.
  • In-depth knowledge of Data structure and algorithm
  • Strong leadership, analytical and problem-solving skills
  • Excellent technical, planning and organizational skills.
  • Experience working with multi-cultural & multi-national environment
  • Availability and willingness to travel to other locations as required.

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