Jobs at the Choice Sanitary Wares Ltd – Apply Now

Job Location: Odunade Bustop Coker , Lagos. (Applicants must reside close to this location)

REQUIREMENTS FOR THE ROLE:

• MSc/MA will be an advantage.
• Proven experience as a business manager or relevant role
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• Thorough understanding of diverse business processes and strategy development
• Excellent knowledge of MS Office, databases and information systems
• Good understanding of research methods and data analysis techniques
• Good understanding of Sales and softwares for sales.
• Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
• Provide data analytics of sales, distributors, and partners to relevant management teams
• Work with assistant managers/supervisors to develop long-term strategic initiatives
• Create and maintain rolling three-month plan for forecasting, targeting, and attaining sales
• Participate in development of competitor analyses and pricing strategy
• Support customer-facing operations, including sales, marketing, and advertisements.
• Seven or more years of experience in a business management or similar role
• Experience in developing business strategy
• Strong ability with financial and budgetary processes
• Superior leadership skills, with focus on employee coaching and development
• Up-to-date knowledge of relevant industry trends

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Job Location: Odunade Bustop Coker (Applicants must reside close to this location)

Job Requirements:

• Tracking customer experiences across online and offline channels, devices, and touchpoints.
• Collaborating with IT developers, as well as the marketing, and sales teams to enhance customer services and brand awareness.
• Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
• Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
• Performing product tests, evaluating after-sales and support services, and facilitating improvements.
• Documenting processes and logging technical issues, as well as customer compliments and complaints.
• Keeping informed of industry trends and new CRM technologies.