Receptionist
- Job Type Full Time
- Qualification Secondary School (SSCE)
- Experience 1 – 2 years
- Location Borno
- Job Field Administration / Secretarial 
Job Description
- As the first point of contact for our organization, the receptionist plays a crucial role in providing exceptional customer service and creating a positive impression for clients, visitors, and employees.
- The receptionist is responsible for managing the front desk, handling incoming calls, greeting guests, and assisting with administrative tasks to ensure the smooth operation of daily activities.
Responsibilities
- Greet visitors and direct them to the appropriate person or department.
- Answer, screen, and forward incoming calls promptly and professionally.
- Maintain a tidy and organized reception area, including managing incoming and outgoing mail and packages.
- Provide information to callers or visitors about the company, its products, and services.
- Schedule appointments, meetings, and conference rooms as needed.
- Assist with administrative tasks such as data entry, filing, photocopying, and scanning.
- Manage office supplies inventory and place orders when necessary.
- Handle sensitive and confidential information with discretion.
- Collaborate with other administrative staff to ensure efficient office operations.
- Follow established procedures for visitor and employee sign-in and security protocols.
- Assist with special projects and tasks as assigned by management.
Qualifications
- High School Diploma or equivalent; additional certification in office management is a plus.
- 1 – 2 years relevant work experience.
- Proven experience as a receptionist or in a similar role.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to interact professionally with clients, visitors, and employees at all levels.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail and accuracy in all work.
- Ability to maintain confidentiality and exercise discretion.
- Punctuality and reliability are essential.
- Positive attitude and willingness to learn and adapt to changing priorities
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Method of Application