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Receptionist

  • Job Type Full Time
  • Qualification OND
  • Experience
  • Location Abuja
  • Job Field Administration / Secretarial&nbsp

  • We are in need of a Receptionist for our Real Estate company.
  • A Receptionist plays a crucial role as the first point of contact for clients, ensuring a welcoming and professional atmosphere.
  • This individual is responsible for handling administrative tasks, managing client bookings, providing exceptional customer service, and supporting the overall smooth operation of the office.

Key Responsibilities:

  • Greet and welcome clients in a friendly and professional manner.
  • Answer phone calls, schedule appointments, and manage inquiries effectively.
  • Ensure a high level of customer service, addressing client needs, and resolving concerns efficiently.
  • Provide information about our products and services.
  • Maintain an organized booking system, manage appointments, and update schedules accordingly.
  • Manage inventory of retail products, assist with product sales, initiate and track delivery of product orders.
  • Assist in maintaining a clean, tidy, and inviting office environment.
  • Ensure adherence to office policies and procedures.
  • Collaborate with the management team to implement strategies for improved customer service and studio efficiency.

Qualifications and Skills:

  • Proven experience in a customer service-oriented role, preferably in the real estate industry.
  • Excellent communication and interpersonal skills.
  • Proficiency in using point-of-sale systems and basic computer applications.
  • Strong organizational abilities and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • A friendly and approachable demeanor with a passion for delivering exceptional customer experiences.
  • Flexibility in work hours.

Education and Requirements:

  • At least an OND
  • Previous experience in a receptionist or administrative role is highly desirable.

go to method of application »

Method of Application

The ideal candidate will (but is not limited to):

  • Dress professionally and in accordance with company’s dress code.
  • Transport products, materials, and staff securely to areas where they are needed.
  • Adhere to road safety rules and regulations.
  • Assisting with the loading and offloading of staff luggage, products, and materials.
  • Ensure that vehicle is always kept clean by washing both the inside and outside parts of the vehicle
  • Ensure timely conveyance of staff and materials to and from places as instructed by supervisor.
  • Report any instance of mishap or accident to supervisor.
  • Perform periodic maintenance on vehicles, such as changing batteries and motor oil at appropriate time, as well as refuelling the car(s).
  • Report any case of accident, injury, or damage of vehicles to the supervisor.
  • Keep all records, including receipts for vehicle maintenance
  • Providing accurate time records of the movement of the company vehicle(s).
  • Follow schedules and rerouting in a timely manner when faced with traffic or congestion.

Requirement

  • Minimum of 5 years driving experience.
  • A valid driver’s license
  • Clean driving record.
  • Sound knowledge of road safety regulations.
  • Extensive knowledge of local roads and routes.

Required Competencies:

  • Keen attention to details.
  • Ability to effectively use maps, GPS systems, and car manuals.
  • Ability to remain calm in stressful driving situations (e.g., rush hour)
  • Exceptional communication and interpersonal skills
  • Availability to occasionally take weekend and night shifts.
  • Physical stamina and good upper body strength to lift heavy luggage, packages, and objects, as well as be able to load and unload them from their vehicle
  • Exceptional time management skills to stay on schedule.
  • Sound organizational skills to keep track of vehicles’ movement

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