Receptionist
- Job Type Full Time
- Qualification OND
- Experience
- Location Abuja
- Job Field Administration / Secretarial 
- We are in need of a Receptionist for our Real Estate company.
- A Receptionist plays a crucial role as the first point of contact for clients, ensuring a welcoming and professional atmosphere.
- This individual is responsible for handling administrative tasks, managing client bookings, providing exceptional customer service, and supporting the overall smooth operation of the office.
Key Responsibilities:
- Greet and welcome clients in a friendly and professional manner.
- Answer phone calls, schedule appointments, and manage inquiries effectively.
- Ensure a high level of customer service, addressing client needs, and resolving concerns efficiently.
- Provide information about our products and services.
- Maintain an organized booking system, manage appointments, and update schedules accordingly.
- Manage inventory of retail products, assist with product sales, initiate and track delivery of product orders.
- Assist in maintaining a clean, tidy, and inviting office environment.
- Ensure adherence to office policies and procedures.
- Collaborate with the management team to implement strategies for improved customer service and studio efficiency.
Qualifications and Skills:
- Proven experience in a customer service-oriented role, preferably in the real estate industry.
- Excellent communication and interpersonal skills.
- Proficiency in using point-of-sale systems and basic computer applications.
- Strong organizational abilities and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- A friendly and approachable demeanor with a passion for delivering exceptional customer experiences.
- Flexibility in work hours.
Education and Requirements:
- At least an OND
- Previous experience in a receptionist or administrative role is highly desirable.
go to method of application »
Method of Application
The ideal candidate will (but is not limited to):
- Dress professionally and in accordance with company’s dress code.
- Transport products, materials, and staff securely to areas where they are needed.
- Adhere to road safety rules and regulations.
- Assisting with the loading and offloading of staff luggage, products, and materials.
- Ensure that vehicle is always kept clean by washing both the inside and outside parts of the vehicle
- Ensure timely conveyance of staff and materials to and from places as instructed by supervisor.
- Report any instance of mishap or accident to supervisor.
- Perform periodic maintenance on vehicles, such as changing batteries and motor oil at appropriate time, as well as refuelling the car(s).
- Report any case of accident, injury, or damage of vehicles to the supervisor.
- Keep all records, including receipts for vehicle maintenance
- Providing accurate time records of the movement of the company vehicle(s).
- Follow schedules and rerouting in a timely manner when faced with traffic or congestion.
Requirement
- Minimum of 5 years driving experience.
- A valid driver’s license
- Clean driving record.
- Sound knowledge of road safety regulations.
- Extensive knowledge of local roads and routes.
Required Competencies:
- Keen attention to details.
- Ability to effectively use maps, GPS systems, and car manuals.
- Ability to remain calm in stressful driving situations (e.g., rush hour)
- Exceptional communication and interpersonal skills
- Availability to occasionally take weekend and night shifts.
- Physical stamina and good upper body strength to lift heavy luggage, packages, and objects, as well as be able to load and unload them from their vehicle
- Exceptional time management skills to stay on schedule.
- Sound organizational skills to keep track of vehicles’ movement
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