Jobs at Maestro Microfinance Bank – Apply Now

Scope of the Role

• The Head of Credit & Risk Management is responsible for the monitoring and management of the credit portfolio of the Bankas well asdeveloping and implementing systems, policies and procedures aimed at credit administration and credit risk mitigation.

Specific Responsibilities

• Planning, designing implementing & managing the overall credit administration and credit risk management process for the bank by developing the credit risk management framework, policies, processes, procedures and reporting standards that define the bank’s creditrisk strategy and appetite in line with its overall business objectives.
• Other duties as assigned by the Managing Director
• Any other duties and responsibilities that may be assigned from time to meet the objectives of the Company.
• Monitor the business development for emerging credit risks and recommends policies and procedures to improve the credit risk management process.
• Facilitate the identification, assessment, measurement, monitoring, controlling and reporting the level of credit risks
• Maintain oversight over the bank’s enterprise credit risk management activities.
• Provide support, education and training to staff in respect of credit administration as well as to create credit risk awareness.
• Ensures proper documentation of credits by adhering to set documentation standards and procedures.
• Define credit approval framework and recommend credit approval limits in line with banks’ policy.
• Analysis and appraisal of Individual credit requests in accordance with approved policies and procedures to ensure that credit exposures are created subject to stipulated guidelines.
• Conduct periodic stress tests and scenario analysis, assessing the impact to the Bank’s credit portfolio and make appropriate recommendations to senior management for appropriate action.
• Support the loan recovery team, in negotiating work out plans and strategies for delinquent customers and provide additional support with respect to exposures that may require collection agencies or legal action
• Review and analyze the delinquent portfolio to identify key causal factors, make recommendations and track them to ensure adequate and timely closure.
• Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriate.
• Prepare timely, comprehensive and reliable credit risk reports to senior management and board on a regular basis

Technical Knowledge / Minimum Requirements

• First Degree in Economics, Finance or any other discipline, Master’s Degree is an added advantage.
• Experience in planning and orchestrating available resources efficiently and effectively
• Must reside within Abuja
• Minimum of 6 years banking experience with at least 3 years in a senior management role in a Microfinance Bank.
• Impeccable understanding of financial statements and business dynamics
• Practical insight and experience into the commercial and operational functioning of a business.
• Ability to take commercial insights and translate into the organization and people agenda to influence the business
• Proven ability to persuade, influence and build credibility with all levels and all functions
• Knowledge of micro, small and medium enterprise market.
• Good coaching and relationship building skills
• Deep understanding of a Microfinance Bank credit dynamics
• In-depth understanding of Microfinance Regulatory framework
• Ability to manage competing deadlines in a high-pressure environment, with varying ranges of supervision

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Scope of the Role

• The Head of Operations is responsible for the overall operations of the microfinance bank, including cash management, loan processing and disbursement, customer service, risk management, and compliance with regulations.
• They oversee the work of the operations team and develop and implement policies and procedures to ensure the smooth and efficient operation of the bank.
• They also work with the management team to set strategic goals and objectives for the bank.

Specific Responsibilities

• Assist with internal, external, and regulatory audits and examinations
• Oversee the overall operations of the microfinance bank, including cash management, loan processing and disbursement, customer service, risk management, and compliance with regulations.
• Responsible for effectiveness and efficiency of the branches, team development, team morale, and implementation of micro-finance code of conduct at the various levels of operations.
• Develop strategies to minimize customer complaints and suggest ways of managing the public image of the Company.
• Liaise with the Financial Controller to ensure timely preparations of annual budget, quarterly budget review, forecasts, and business plans.
• Develop business relationships with potential customers as well as existing customers with the view to strengthening the Company’s customer relationship base.
• Analyze the business environment and make recommendations on the development of new products and enhance existing products to grow the Company’s customer base and outreach
• Provide advice on all operation issues to the report person.
• Appraise the operational system in place and monitor the implementation of the Company’s operation manuals, making appropriate recommendations regarding the need for change.
• Responsible for delivering budget results of all Branches.
• Co-ordinate the activities of all branches and handle all operation issues including computerization, change management, and balancing of books.
• Visit branches regularly to ensure operations are running smoothly.
• Provide on-the-job training to all department staff, including new recruits and existing staff.
• Any other duties and responsibilities that may be assigned from time to meet the objectives of the Company.
• Other duties as assigned by the Managing Director

Technical Knowledge / Minimum Requirements

• A minimum of First Degree or its equivalent in any discipline (additional qualification in any business-related discipline would be an advantage).
• Evidence that the candidate possesses proven skills and competencies in practical microfinance banking has undergone the Microfinance Certification Programme and obtained a Certificate in Microfinance Banking issued by the Chartered Institute of Bankers of Nigeria (CIBN).
• A minimum of 5 years post-graduation experience out of which, at least, 4 must have been in the financial services industry and at least, 2 at the senior management level.
• Have proven operational experience in a FinTech or financial institution
• Demonstrate professional maturity and leadership skills with strong interpersonal and networking skills
• Possess experience in innovative payment mechanisms and understand FinTech laws and regulations in Nigeria
• Excel in working relationships with the banks and regulators
• Possess high level of trust to drive best practices with minimal supervision
• Have outstanding project management and leadership skills
• Have a strong business acumen and problem-solving ability
• Possess excellent analytical skills, in-depth understanding of business models
• Strong knowledge of Fintech/Start-ups ecosystem
• Good understanding of CBN/NIDC and other regulatory landscape
• Deep knowledge of retail banking operations, retail products and commercialisation.

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