Billing Support Engineer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 6 years
- Location Lagos
- Job Field ICT / Computer 
Responsibilities
- Ensures proper integration and testing between the billing system and our various online portals like online payment gateways, Shops, and KYC platforms.
- Investigates Tickets < Operations issues and CDRs that could not be rated on a daily basis
- Works closely with vendors to resolve trouble tickets
- Works closely with vendors to manage system upgrades and enhancements
- Responsible for entering customer and carrier rates accurately.
- Responsible for entering Discounts, Incentive, and commissions accurately
- Responsible for accurate billing of all customers and Entire Customer Management and Subscriber Management.
- Responsible for scheduling each billing cycle in our case daily –Auto-renewals and ensuring it goes out on time without issues.
Requirements
- 4-Year Technical Degree or B. Tech Degree.
- 6 years of experience in running billing systems in the telecommunications industry
- Demonstrated ability in troubleshooting billing issues
- Must have experience in Telecom billing.
- Very experienced with Linux, and Windows Operating Systems
- Proficient in web standards and technologies: HTML/XHTML, CSS, JavaScript, Databases: Oracle 10g, 11g, 12c; MySQL
- Demonstrated ability in making sure time of solutions and ability to work on Change requests and Projects.
- Experience with My SQL and Oracle databases and MS Skills (Access, Microsoft SQL Server, etc.) is a plus.
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Method of Application
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