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Billing Support Engineer

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 6 years
  • Location Lagos
  • Job Field ICT / Computer&nbsp

Responsibilities

  • Ensures proper integration and testing between the billing system and our various online portals like online payment gateways, Shops, and KYC platforms.
  • Investigates Tickets < Operations issues and CDRs that could not be rated on a daily basis
  • Works closely with vendors to resolve trouble tickets
  • Works closely with vendors to manage system upgrades and enhancements
  • Responsible for entering customer and carrier rates accurately.
  • Responsible for entering Discounts, Incentive, and commissions accurately
  • Responsible for accurate billing of all customers and Entire Customer Management and Subscriber Management.
  • Responsible for scheduling each billing cycle in our case daily –Auto-renewals and ensuring it goes out on time without issues.

Requirements

  • 4-Year Technical Degree or B. Tech Degree.
  • 6 years of experience in running billing systems in the telecommunications industry
  • Demonstrated ability in troubleshooting billing issues
  • Must have experience in Telecom billing.
  • Very experienced with Linux, and Windows Operating Systems
  • Proficient in web standards and technologies: HTML/XHTML, CSS, JavaScript, Databases: Oracle 10g, 11g, 12c; MySQL
  • Demonstrated ability in making sure time of solutions and ability to work on Change requests and Projects.
  • Experience with My SQL and Oracle databases and MS Skills (Access, Microsoft SQL Server, etc.) is a plus.

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Method of Application

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