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Waiter / Waitress

  • Job Type Full Time
  • Qualification BA/BSc/HND , OND , Secondary School (SSCE)
  • Experience 2 years
  • Location Lagos
  • City Ikeja , Ojodu
  • Job Field Hospitality / Hotel / Restaurant&nbsp

Responsibilities

  • Receiving and processing of orders
  • Attends various training sessions orgainized by direct supervisors and the head of the department, further improving his / her performance level and preparing for career advancement to a higher position within the hospitality industry
  • Responsible for setting the tables, obtaining and arranging linen, silverware, china, and glassware.
  • Attending to guests
  • Helps to set up special events and functions as instructed by management.

Requirements

  • Candidates should possess at least SSCE / OND / BSc qualification with a minimum of 2 years work experience.
  • Candidates should reside within Agege, Ogba, Ikeja, Ojodu axis.

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Method of Application

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.

Requirements

  • Candidates should possess a minimum of ND / NCE / HND / BSc qualification.
  • Candidates should reside within Ojodu, Ikeja, Agege, Ogba axes.

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