Waiter / Waitress
- Job Type Full Time
- Qualification BA/BSc/HND , OND , Secondary School (SSCE)
- Experience 2 years
- Location Lagos
- City Ikeja , Ojodu
- Job Field Hospitality / Hotel / Restaurant 
Responsibilities
- Receiving and processing of orders
- Attends various training sessions orgainized by direct supervisors and the head of the department, further improving his / her performance level and preparing for career advancement to a higher position within the hospitality industry
- Responsible for setting the tables, obtaining and arranging linen, silverware, china, and glassware.
- Attending to guests
- Helps to set up special events and functions as instructed by management.
Requirements
- Candidates should possess at least SSCE / OND / BSc qualification with a minimum of 2 years work experience.
- Candidates should reside within Agege, Ogba, Ikeja, Ojodu axis.
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Method of Application
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
Requirements
- Candidates should possess a minimum of ND / NCE / HND / BSc qualification.
- Candidates should reside within Ojodu, Ikeja, Agege, Ogba axes.
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