Supermarket Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Abuja
- Job Field Sales / Marketing / Retail / Business Development 
Description
- The selected candidate will take charge of managing staff, overseeing inventory, and elevating customer service to guarantee a positive shopping experience for the customers.
- The pivotal role as the Supermarket Manager is instrumental in upholding high levels of customer satisfaction and steering the team toward the achievement of our business goals.
- If you are ready to lead and contribute to a thriving retail experience, apply now to be an integral part of our success story.
Responsibilities
- Develop and implement strategies to drive sales and increase profitability.
- Manage the supermarket’s budget, including monitoring expenses and minimizing waste.
- Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
- Train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
- Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
- Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
- Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
- Resolve customer complaints and ensure a high level of customer satisfaction.
- Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
- Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.
Required Qualifications
- Bachelor’s Degree in Business Administration, Retail Management, or a related field (preferred).
- Proven experience as a Supermarket Manager or in a similar role.
- Knowledge of retail industry trends and best practices.
- Familiarity with safety and sanitation regulations and standards.
- Strong understanding of financial management principles.
- Ability to work flexible hours, including weekends and holidays.
- Excellent customer service skills.
- Ability to lift heavy objects and stand for extended periods.
Required Skills:
- Strong leadership and management skills to effectively lead and motivate a team.
- Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
- Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.
- Sound financial management skills to analyze financial data and make informed decisions.
- Problem-solving and decision-making skills to address issues promptly and effectively.
- Attention to detail to ensure accuracy in inventory management and compliance with regulations.
- Knowledge of supermarket operations, including merchandising, inventory control, and customer service.
- Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks.
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Method of Application
Description
- We are looking for Cashiers to manage all transactions with customers accurately and efficiently.
- Ultimately, the cashier will ensure all transactions run smoothly and will help us maximize customer satisfaction.
Responsibilities
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments
- Issue receipts, refunds, change or tickets
- Sell products and introduce new ones
Requirements and Skills
- High School Degree
- Work experience as a Retail Cashier or in a similar role in sales
- Basic PC knowledge
- Familiarity with electronic equipment, like cash register and POS
- Good math skills
- Strong communication and time management skills
- Customer satisfaction-oriented
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