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Supermarket Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Abuja
  • Job Field Sales / Marketing / Retail / Business Development&nbsp

Description 

  • The selected candidate will take charge of managing staff, overseeing inventory, and elevating customer service to guarantee a positive shopping experience for the customers.
  • The pivotal role as the Supermarket Manager is instrumental in upholding high levels of customer satisfaction and steering the team toward the achievement of our business goals.
  • If you are ready to lead and contribute to a thriving retail experience, apply now to be an integral part of our success story.

Responsibilities

  • Develop and implement strategies to drive sales and increase profitability.
  • Manage the supermarket’s budget, including monitoring expenses and minimizing waste.
  • Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
  • Train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
  • Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
  • Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
  • Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
  • Resolve customer complaints and ensure a high level of customer satisfaction.
  • Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
  • Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.

Required Qualifications

  • Bachelor’s Degree in Business Administration, Retail Management, or a related field (preferred).
  • Proven experience as a Supermarket Manager or in a similar role.
  • Knowledge of retail industry trends and best practices.
  • Familiarity with safety and sanitation regulations and standards.
  • Strong understanding of financial management principles.
  • Ability to work flexible hours, including weekends and holidays.
  • Excellent customer service skills.
  • Ability to lift heavy objects and stand for extended periods.

Required Skills:

  • Strong leadership and management skills to effectively lead and motivate a team.
  • Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
  • Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.
  • Sound financial management skills to analyze financial data and make informed decisions.
  • Problem-solving and decision-making skills to address issues promptly and effectively.
  • Attention to detail to ensure accuracy in inventory management and compliance with regulations.
  • Knowledge of supermarket operations, including merchandising, inventory control, and customer service.
  • Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks.

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Method of Application

Description

  • We are looking for Cashiers to manage all transactions with customers accurately and efficiently.
  • Ultimately, the cashier will ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments
  • Issue receipts, refunds, change or tickets
  • Sell products and introduce new ones

Requirements and Skills

  • High School Degree
  • Work experience as a Retail Cashier or in a similar role in sales
  • Basic PC knowledge
  • Familiarity with electronic equipment, like cash register and POS
  • Good math skills
  • Strong communication and time management skills
  • Customer satisfaction-oriented

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