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Team Lead, Strategy

Role Responsibilities:

  • Establish an organisation-wide system that monitors and measures the implementation of the strategic business growth plans
  • Develop the entity’s strategic direction and objectives into plans, programs, and initiatives, and ensure the achievement of set targets.
  • Promote organisation-wide strategic planning and strategic implementation
  • Develop strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models, preparing business cases
  • Create and continuously improve the performance management framework and appraisal methodology
  • Conduct periodic review, analysis and reporting of the company’s performance on its strategic plan
  • Oversee frequent research and analysis of macro, industry, and competitive trends across the globe to distil key strategic learnings for internal growth and development
  • Create change strategy and ensures understanding and buy-in at senior, management & board level.
  • Contribute to establishing and improving the entity’s best practices in the area of project execution, control, and progress reporting.
  • Guide the development of project scope, ensuring alignment with corporate strategy and compliance with governance process.
  • Ensure the gathering of crucial pieces of information such as strategic priorities, competitor performance, operational performance, innovations, markets, etc. from various internal and external sources in order to develop strategic options.
  • Develop and maintain strategic relationships with key organizations and investors and champion the formulation of strategic business alliances.
  • Develop leading-edge thought from the financial services, academic, and general business world to provide situational guidance
  • Promote the optimal use of financial resources such as working capital, credit, and risk management
  • Develop data gathering and analysis tools/techniques.
  • Coach the team on adoption and understanding of Agile methodologies, principles, and practices in the broader organization.

What We Are Looking For:

  • Bachelor’s degree in social sciences, finance or accounting or any related discipline.
  • Minimum of eight (8) years’ experience preferably in a similar role
  • Professional qualification – ACA/ACCA/MSC/MBA
  • Proven track record on interacting with Senior Management in a highly sensitive and collaborative to agree the Group’s strategic direction.
  • Ability to demonstrate a broad business perspective and develop strategies that integrate these perspectives
  • Ability to demonstrate expertise, knowledge and understanding of techniques employed in managing the change process
  • Proven ability to clearly convey information and instructions, which will determine the effectiveness with which strategies are executed across the Group
  • Experience of building appropriate and effective networks, locally and Group-wide for the benefit of our communities
  • Excellent communication skills for the delivery of regular reports for the business’s leadership, which must be easily digestible, unambiguous, engaging, informative and convincing.
  • Demonstrate ability to perform standard analyses such as performance analyses, competitive analyses, market analyses, etc.
  • Extensive experience in the development and implementation of policy
  • Strong presentational and influencing skills
  • Strong leadership and management skills
  • Ability to ensure that staff are confident using their own initiative
  • Excellent time management skills
  • Articulate, dynamic, energetic and delivery focused
  • Flexible, adaptable, and able to work under pressure
  • Ability to take responsibility for own learning and continuous improvement
  • Take responsibility for managing excellent performance results
  • Exceptionally good analytical skills, an ability to translate raw information into actionable strategies.

Key Performance Indicators:

  • Compliance with professional, regulatory, statutory, and corporate requirements
  • Clear and consistent leadership of staff
  • Efficient and well managed work processes across the function.
  • Feedback from internal/external clients.
  • Effective Project and Program Management
  • Achievement of agreed targets for the Team
  • Setting the Strategic Planning Framework
  • Percentage increase in customer base.
  • Quality of proposals.
  • Level of adherence to the company’s policy.
  • Number of new business opportunities successfully converted to orders.
  • Quality of market intelligence for decision making.
  • Accuracy and timeliness of management information and reports.

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Method of Application

Role Summary:

  • The Role is responsible for Planning, Designing, and Implementing the overall functions of the Core Banking Systems Support Management in order to improve the Bank wide Customer Experience in offering state of the art core banking systems while innovating new Solutions for improved Customer Traction and Experience as well as ensure that the Bank’s Business Strategy is achieved.
  • Its Core Objective is to continuously improve the Core Banking Systems environments and capabilities through Monitoring and Innovating of new Solutions whilst ensuring adherence to Budget and Performance.

Roles Responsibilities:

  • Support for coordination and adherence to instituted proactive measures to ensure Systems Availability and Performance stays above prescribed Key Performance Indicators (KPIs).
  • Ensure support is provided to both Internal and External Service Level Agreements across all Business Units/Departments and various 3rd party Vendors/Service Providers.
  • Monitoring and review of all Core Banking Applications Software maintenance and support Contracts.
  • Support in the Research, Analysis, advise and make recommendations on new cost-effective Technological Innovations relating to Core Banking Applications needs.
  • Ensure that Core Banking Applications are run smoothly and all required reports are successfully generated and made available to the Business.
  • Support for Implementation of Systems Business Continuity and Information Technology Disaster Recovery Annually.
  • Support for Management of Core Banking Applications Audits in relation to current Processes, Policies and Procedures in order to monitor and improve efficiency of Core Banking Applications.
  • Anticipation and management of risks that come with long term and large Information Technology Investments.
  • Ensure that all risks applicable to any area is identified, assessed, reported and captured in the Risk Register.
  • Ensure accurate and complete reporting of risk events within the stipulated time line (i.e. 7 calendar days).
  • Management of Incidents and Problem Resolution for issues logged through the 1st and 2nd line Support for all Applications and ensure Team 24/7 availability.
  • Ensure Conducting of Periodic review of Cases and follow up on Outstanding issues.
  • Management of Audits (Internal and External) relating to Core Banking Application and Loan Management System.
  • Solution Patching.
  • Data mining from core systems including extraction of Information from both Databases when requested by Stakeholders e.g. Auditors in cases where other Units such as MIS are not able to provide.

What We Are Looking For:

  • IT related Degree,
  • 2-3 years working experience in Banking IT Technology, Certifications Required: ITIL,
  • Excellent Communication, Presentation and Reporting skills.
  • Self-starter and self-motivated,
  • Clinical and attentive to detail
  • Demonstrated experience in software application implementation
  • Demonstrated experience in managing service level agreement with application service providers.
  • Research/ Information gathering and Networking skills
  • Stakeholder Management.

Technical

  • Technical skills in UNIX/LINUX and WINDOWS OS
  • Expertise in using SQL/PLSQL
  • Good understanding of Core Banking Systems especially Finacle.

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