Jobs at Elvaridah – Apply Now

• As a Compliance officer, you will be responsible for ensuring that our Organization operates in compliance with all relevant laws, regulations and internal policies.
• Your expertise in knowledge of regulations, communication abilities, and the ability to adapt to changing requirements will bring the company to achieving it’s goal and objectives.

RESPONSIBILITIES

REGULATORY COMPLIANCE:

• Stay up-to-date with applicable laws, regulations, and industry standards.
• Develop and maintain a comprehensive understanding of the organization’s business operations.

POLICY DEVELOPMENT:

• Assist in the development and implementation of compliance policies and procedures.
• Collaborate with relevant departments to ensure policies are clear, effective, and communicated to employees.

RISK ASSESSMENT:

• Identify potential compliance risks and vulnerabilities within the organization.
• Conduct risk assessments and propose strategies to mitigate risks.

MONITORING AND REPORTING

• Regularly monitor compliance with internal policies and external regulations.
• Prepare and present compliance reports to senior management and regulatory authorities.

TRAINING AND EDUCATION

• Provide training and guidance to employees on compliance policies and procedures.
• Raise awareness about compliance best practices across the organization.

INTERNAL INVESTIGATIONS:

• Conduct internal investigations as necessary to address compliance violations or suspicions.
• Maintain accurate records of investigations and outcomes.

AUDITS AND REVIEWS

• Coordinate internal and external audits related to compliance matters.
• Ensure that audit findings are appropriately addressed and resolved.

COMMUNICATION

• Act as a point of contact for regulatory agencies and external stakeholders.
• Foster open communication channels to address compliance concerns.

ADVISORY ROLE

• Provide guidance and recommendations to senior management on compliance matters.
• Advise on potential impacts of business decisions on compliance obligations.

DATA PROTECTION AND PRIVACY

• Oversee data protection and privacy compliance efforts, ensuring compliance with data privacy regulations.

WHISTLEBLOWER PROGRAM

• Manage and maintain a system for employees to report compliance concerns confidentially.

QUALIFICATIONS

• Bachelor’s degree in law, business, finance, or a related field
• Proven experience in a compliance, regulatory, or legal role.
• Strong knowledge of relevant laws and regulations.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to assess complex situations.
• Detail-oriented and capable of managing multiple tasks simultaneously.

go to method of application »

Job Summary

• As the Customer Success Manager, you are expected to attend to the customers’ needs, complains or any technical related issues encountered by the customers.
• You are also expected to advise customers on their buying decisions, walk through the journey of sales process with them and make customers more comfortable.
• You must be able to maintain a long lasting relationship with customers.

Responsibilities

• Educating customers on how to use the company’s products.
• Entertain questions from the customers and giving adequate answers to them
• Following up on the customers
• Collection of reviews and feedback from customers
• Working hand-in-hand with the production Team.
• Handling of complaints from customers.
• Establishing and building customer relationships to promote customer retention and loyalty.
• Analyzing customer data to improve customer experience
• Promote value through customer experience
• Upsell services and Product with the brand image.

Requirements / Skills

• Bachelor’s Degree in Marketing or any other related field.
• 3-5 years experience as a Customer Success Manager

go to method of application »