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Waiters

Job Objective

To mix, garnish and serve beverages and food to customers, while ensuring that diners have a positive experience by exhibiting excellent customer service. 

Reports to

Executive Chef, Foods and Beverage Manager

Direct Report

All Restaurant staff  / All Staff

Tasks & Responsibilities

  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
  • Planning drink menus and informing customers about new beverages and specials.
  • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
  • Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
  • Adhering to all food safety and quality regulations.
  • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
  • Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
  • Developing new cocktail recipes.
  • Staying attentive to the needs of guests in the dining area
  • Delivering food  and drinks from the kitchen to the guests
  • Following health code standards with regards to the handling of food
  • Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
  • Prepare tables by setting up linens, silverware, and china.
  • Greet and escort customers to their tables, presenting  the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization.
  • Communicate order details to the Kitchen Staff
  •  Serve food and drinks.
  • Up-sell additional products when appropriate.
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  •  Meet with the Head Cook to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  •  Follow all relevant health department regulations.
  •  Provide excellent customer service to guests.
  • And any other adhoc duties

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Method of Application

Job Summary:

As a Chartered Accountant specializing in healthcare, you will be responsible for managing the financial activities of the hospital, ensuring compliance with accounting standards, and providing strategic financial guidance to support the hospital’s mission and objectives. This role involves overseeing budgeting, financial reporting, auditing, and financial analysis within the healthcare context.

Key Responsibilities:

  1. Financial Planning and Analysis:
    • Develop and implement financial plans, budgets, and forecasts for the hospital.
    • Conduct financial analysis to identify trends, variances, and opportunities for cost optimization.
    • Provide strategic financial advice to the hospital management for informed decision-making.
  2. Accounting and Reporting:
    • Ensure accurate and timely preparation of financial statements in compliance with relevant accounting standards.
    • Oversee the hospital’s general ledger, ensuring proper documentation and classification of financial transactions.
    • Generate financial reports for internal stakeholders, regulatory bodies, and external auditors.
  3. Budget Management:
    • Collaborate with department heads to develop annual budgets and monitor budgetary performance.
    • Analyze budget variances and recommend corrective actions as needed.
    • Implement cost control measures to optimize resource utilization.
  4. Compliance and Audit:
    • Ensure compliance with relevant financial regulations, standards, and statutory requirements.
    • Coordinate internal and external audits, providing necessary documentation and addressing audit findings.
    • Stay abreast of changes in accounting standards and healthcare regulations.
  5. Cash Flow Management:
    • Manage the hospital’s cash flow, including optimizing revenue collection and monitoring expenditures.
    • Develop and implement strategies to enhance cash flow efficiency.
  6. Financial Risk Management:
    • Identify and assess financial risks, proposing risk mitigation strategies.
    • Monitor market trends and economic factors that may impact the hospital’s financial stability.
  7. Financial Systems and Controls:
    • Implement and maintain robust financial systems and internal controls.
    • Streamline and improve financial processes to enhance efficiency and accuracy.
  8. Collaboration:
    • Work closely with other departments to gather financial data and support cross-functional initiatives.
    • Collaborate with the executive team to align financial strategies with the hospital’s overall goals.

Qualifications and Requirements:

  • Chartered Accountant (CA) certification is mandatory.
  • Previous experience in healthcare finance or a related field is highly desirable.
  • Strong knowledge of accounting principles, financial reporting, and budgeting.
  • Familiarity with healthcare regulations and reimbursement processes.
  • Excellent analytical, communication, and interpersonal skills.
  • Proficiency in financial software and Microsoft Excel.
  • Ability to work in a dynamic and fast-paced healthcare environment.

This job description is a general outline of the duties and responsibilities typically associated with the position of a Chartered Accountant in a hospital. Actual responsibilities may vary depending on the specific needs and structure of the healthcare organization

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