Cleaner / Messenger
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 0 – 1 years
- Location Lagos
- City Lekki
- Job Field Janitorial Services 
Job Summary
- As a Cleaner / Messenger, you will be responsible for maintaining a clean and organized environment within the designated premises, ensuring a conducive and hygienic space for all occupants.
- Additionally, you will be tasked with handling messenger duties, including the timely and secure delivery of messages, packages, and other items as required.
Job Responsibilities
- Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming to maintain cleanliness throughout the facility.
- Clean and sanitize restrooms, kitchen areas, and common spaces on a regular basis.
- Empty and dispose of trash and recycling bins in accordance with established procedures.
- Monitor and replenish cleaning supplies as needed.
- Report any maintenance or repair issues to the appropriate personnel.
- Handle the secure and prompt delivery of messages, documents, and packages within the organization.
- Ensure the confidentiality and integrity of sensitive information during messenger tasks.
- Prioritize and plan delivery routes to optimize efficiency.
- Obtain signatures and confirm receipt of delivered items when required.
- Coordinate with other departments to facilitate smooth and timely deliveries.
- Assist in the preparation and packaging of items for delivery.
Qualifications
- Interested candidates should possess an SSCE / FSLC with 0-1 year experience.
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Method of Application
Job Summary
- A reputable company in Lekki is looking for a receptionist that can provide a positive guest experience by providing exceptional customer service and efficient front desk operations.
- He/She will be the first point of contact for guests and visitors, responsible for greeting, checking-in, and checking-out guests, as well as addressing their inquiries and needs.
- They will also contributes to maintaining a smooth flow of communication within the hotel and between various departments.
Job Description
- Greet and welcome guests upon their arrival at the hotel in a friendly and professional manner.
- Perform guest check-in and check-out procedures accurately and efficiently, following established protocols.
- Provide information about hotel facilities, services, and local attractions to guests.
- Handle guest requests and concerns promptly and appropriately, striving to exceed guest expectations.
- Answer phone calls, respond to emails, and handle reservations, cancellations, and modifications using the hotel’s reservation system.
- Maintain accurate records of room availability and guest accounts.
- Process payments and manage cash transactions, ensuring accuracy and security.
- Communication and Coordination
- Communicate effectively with other hotel departments, such as housekeeping, maintenance, and concierge, to ensure smooth guest experiences.
- Relay messages, packages, and information to guests and appropriate staff members.
- Maintain a log of guest requests, incidents, and important information to ensure proper follow-up.
- Keep the front desk area organized, neat, and presentable at all times.
- Assist in administrative duties, such as filing, data entry, and maintaining guest records.
- Prepare and distribute necessary reports to relevant departments.
Requirements
- Candidates should possess HND / B.Sc Degrees with 2 – 4 years relevant work experience.
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