Jobs at Compovine Technologies – Apply Now

Responsibilities

• Run machines to test parts functioning
• Manage tool kit, supplies and accurate inventory
• Conduct preventive maintenance and photocopiers adjustment
• Troubleshoot equipment for identifying malfunctions cause
• Complete invoices and expense reports on time
• Troubleshoot clients’ problems with high quality solutions
• Set up hardware
• Install software
• Maintain and repair technological equipment
• Manage software in computers and networks
• Ensure privacy and data protection
• Perform regular upgrades
• Perform troubleshoot activities
• Install well-functioning LAN/WAN and other networks
• Manage network components (servers, IPs, etc.)
• Manage and implement security solutions
• Create records of repairs and fixes
• Provide technical support
• Train and collaborate with other team members

Qualifications

• Interested candidates should possess a B.Eng / B.Sc Degree with 3-10 years experience.

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Job Description

• Manage the assigned Computer &Copier Service team members
• Lead, coach and train team members
• Develop and implement strategic initiatives for team
• Be an escalation point of contact to handle issues and involve direct leadership as needed
• Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
• Monitor staffing and equipment needs
• Conduct performance reviews and make compensation decisions
• Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
• Manage and meet established metrics and team benchmarks
• Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
• Attend required company and departmental meetings
• Perform other related duties as assigned by Director

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