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Operations Officer

Responsibilities

  • Reporting to the Managing Director, you will provide assistance in the day-to-day operations of the showroom.
  • You will be responsible for stock control, inventory, procurement, implementing HSE guidelines, etc.
  • Manage overall activities in the showroom, coordinate dispatch of items and manage all facilities of the showroom
  • Ensure high level of customer service and satisfaction
  • Identify opportunities to expand or shift course based on market changes
  • Improve operational management systems, processes and best practices
  • Prepare and send timely reports to the Managing Director on the overall activities

Requirements

  • Degree-qualified, you must have a minimum of 2-3 years’ relevant experience.
  • Proficiency in the use of Personal Computer (Excel, Word, PowerPoint, etc.) is essential for this position.
  • Leadership and organization skills
  • Self-motivated
  • Excellent presentation and negotiation skills
  • Excellent verbal and written communication skills
  • Customer centric and strong understanding of market dynamics.

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Method of Application

Salary: N100,000 monthly

Description

  • Reporting to the Sales Manager, you will be responsible for generating new businesses within the direct market. You will establish a significant client base for the company, developing and maintaining a portfolio of leads by generating new businesses as well as exploiting existing opportunities.
  • Speak with customers in the showroom- upsell, cross sell and maintain positive customer relationship

Responsibilities

  • Manage sales activities in the showroom, assist in coordinating delivery of furniture and ensure customer satisfaction
  • Listen to customers requirements, speak with customers and make sales
  • Follow up with customers for reorder, maintain and develop relationships with existing customers 
  • Reach out to prospective customers, explain the products and convert to sales 
  • Carry out timely reports to the Sales Manager on the overall activities
  • Follow up with customers on payments and ensure payments are made promptly
  •  
  • Skills:
  • Sales professional
  • Self-motivated
  • Excellent presentation and negotiation skills
  • Ability/ desire/drive to sell
  • Excellent verbal and written communication skills
  • Customer centric and strong understanding of market dynamics.

Requirements

  • Degree-qualified, you must have a minimum of 2-3 years’ relevant experience.
  • Proficiency in the use of Personal Computer (Excel, Word, PowerPoint, etc.) is essential for this position.
  • Sales professional
  • Self-motivated
  • Excellent presentation and negotiation skills
  • Ability/ desire/drive to sell
  • Excellent verbal and written communication skills
  • Customer centric and strong understanding of market dynamics.

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