Operations Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 – 3 years
- Location Lagos
- Job Field Administration / Secretarial 
- Salary Range ₦50,000 – ₦100,000/month
Responsibilities
- Reporting to the Managing Director, you will provide assistance in the day-to-day operations of the showroom.
- You will be responsible for stock control, inventory, procurement, implementing HSE guidelines, etc.
- Manage overall activities in the showroom, coordinate dispatch of items and manage all facilities of the showroom
- Ensure high level of customer service and satisfaction
- Identify opportunities to expand or shift course based on market changes
- Improve operational management systems, processes and best practices
- Prepare and send timely reports to the Managing Director on the overall activities
Requirements
- Degree-qualified, you must have a minimum of 2-3 years’ relevant experience.
- Proficiency in the use of Personal Computer (Excel, Word, PowerPoint, etc.) is essential for this position.
- Leadership and organization skills
- Self-motivated
- Excellent presentation and negotiation skills
- Excellent verbal and written communication skills
- Customer centric and strong understanding of market dynamics.
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Method of Application
Salary: N100,000 monthly
Description
- Reporting to the Sales Manager, you will be responsible for generating new businesses within the direct market. You will establish a significant client base for the company, developing and maintaining a portfolio of leads by generating new businesses as well as exploiting existing opportunities.
- Speak with customers in the showroom- upsell, cross sell and maintain positive customer relationship
Responsibilities
- Manage sales activities in the showroom, assist in coordinating delivery of furniture and ensure customer satisfaction
- Listen to customers requirements, speak with customers and make sales
- Follow up with customers for reorder, maintain and develop relationships with existing customers
- Reach out to prospective customers, explain the products and convert to sales
- Carry out timely reports to the Sales Manager on the overall activities
- Follow up with customers on payments and ensure payments are made promptly
- Skills:
- Sales professional
- Self-motivated
- Excellent presentation and negotiation skills
- Ability/ desire/drive to sell
- Excellent verbal and written communication skills
- Customer centric and strong understanding of market dynamics.
Requirements
- Degree-qualified, you must have a minimum of 2-3 years’ relevant experience.
- Proficiency in the use of Personal Computer (Excel, Word, PowerPoint, etc.) is essential for this position.
- Sales professional
- Self-motivated
- Excellent presentation and negotiation skills
- Ability/ desire/drive to sell
- Excellent verbal and written communication skills
- Customer centric and strong understanding of market dynamics.
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