Job title: Job Vacancies at Radisson Hotel Group
Company:
Job description: Radisson Onyx Hotel – Unwinding in paradise at this hotel. We offer the perfect blend of luxury and relaxation. With us, you will get only pure high-class treatment. A hotel stay is not just about the room, it’s about the experience, creating memories that will last a lifetime at this hotel where luxury meets paradise.We are recruiting to fill the following positions below:1.) Waiter (Male)Job Location: Awka, Anambra
Employment Type: Full-timeResponsibilities
- Greet customers and hand out menus.
- Take meal and beverage orders from customers and place these orders in the kitchen.
- Make menu recommendations and inform patrons of any specials.
- Deliver meals and beverages to tables when they have been prepared.
- Check that customers are satisfied with their meals.
- Prepare the bill for tables when requested.
- Cash up bills and ensure that the correct amount has been paid.
- Administer change to tables if needed.
Requirements
- Endurance to walk and stand for long hours.
- Interested candidates should possess a Bachelor’s Degree with 1 – 5 years of experience.
- Flexible work hours.
- Ability to remain calm and professional with difficult customers.
- Excellent interpersonal skills.
- Coordination to carry plates or trays without dropping anything.
Application Closing Date: 21st February, 2025.Method of Application
Interested and qualified candidates should send their Application to: using the Job Position as the subject of the email.2.) DriverJob Location: Awka, Anambra
Employment Type: Full-timeSkills and Qualifications
A successful driver candidate needs the following skills and qualifications:
- A valid driver’s license and at least one year of driving experience to perform the job safely
- Excellent navigation skills and proficiency in using navigation applications to find delivery locations
- Time management and organizational skills to keep track of deliveries and stay on schedule
- Exceptional communication and interpersonal skills to interact with clients
- Physical stamina and good upper body strength to lift heavy luggage, packages and objects, as well as be able to load and unload them from their vehicle
- Ensure that the vehicle is always fueled and ready for use
- Arrange for vehicle repairs as needed
- Keep mileage records and repair records up-to-date
- Arrive at destinations on schedule
- Research and plan for traffic, construction and weather delays.
Application Closing Date: 22nd February, 2025.Method of Application
Interested and qualifiedd candidates should send their CV and a brief Cover Letter detailing their experience to: using the Job Position as the subject of the email.3.) Front Office ManagerJob Location: Awka, Anambra
Employment Type: Full-timeJob Summary
- We are seeking a highly organized and personable Front Desk Manager to oversee our guest services operations.
- The ideal candidate will have strong leadership skills, an eye for detail, and a passion for delivering superior guest experiences. Join our team and contribute to maintaining our reputation as a top destination for relaxation and luxury.
Job Responsibilities
Guest Services Management:
- Oversee daily front desk operations, ensuring that all guest interactions are professional, friendly, and efficient.
- Ensure smooth check-in and check-out processes, addressing guest needs and resolving any issues or complaints promptly.
- Coordinate and manage reservations, ensuring accuracy and effective communication with the reservations team.
Staff Supervision & Training:
- Lead, train, and motivate front desk staff to maintain high standards of customer service and professionalism.
- Develop and implement training programs for new staff, ensuring they are knowledgeable about resort policies, procedures, and amenities.
- Monitor staff performance and conduct performance evaluations, providing feedback and coaching when needed.
Guest Experience Enhancement:
- Ensure all guest inquiries, requests, and concerns are handled with the utmost care and attention.
- Anticipate guest needs and recommend resort services and amenities to enhance their experience (e.g., dining, activities, spa).
- Coordinate with other resort departments (housekeeping, maintenance, spa, F&B) to ensure guest satisfaction and smooth operations.
Front Desk Operations:
- Manage and update guest reservations and room assignments in the resort’s property management system (PMS).
- Ensure that the front desk is properly stocked with necessary supplies and all equipment is in good working order.
- Maintain accurate guest records, ensuring billing, payment processing, and special requests are handled correctly.
Cash Handling & Financial Reporting:
- Oversee daily cash handling procedures, including checking out guests, processing payments, and managing deposits.
- Ensure that financial transactions are accurate and that cash drawers are balanced at the beginning and end of each shift.
- Prepare and review daily financial reports for management.
Guest Feedback & Issue Resolution:
- Handle guest complaints or issues with professionalism, ensuring swift resolutions to enhance guest satisfaction.
- Monitor guest feedback and identify areas for improvement in guest services.
- Encourage guest reviews and feedback to continuously improve service quality.
Team Collaboration & Communication:
- Maintain clear communication with other departments to ensure all guest needs are met efficiently and effectively.
- Participate in weekly management meetings to discuss operational performance, guest feedback, and team development.
Requirements
Education & Experience:
- Bachelor’s degree in Hospitality Management, Business, or a related field preferred.
- Proven experience as a Front Desk Supervisor, Front Desk Manager, or similar role in a hotel or resort setting (1+ years).
- Familiarity with resort property management systems (PMS) and hotel booking systems.
Skills & Competencies:
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent customer service skills and the ability to handle difficult situations with grace and professionalism.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and resort management software.
- Exceptional communication and interpersonal skills, both with guests and staff.
- Ability to work in a fast-paced environment while maintaining a calm and welcoming demeanor.
Personal Traits:
- Friendly, approachable, and solution-oriented.
- Strong work ethic and a commitment to delivering high-quality guest service.
- Ability to multitask and prioritize in a busy environment.
- Flexibility to work various shifts, including weekends and holidays.
Benefits
- Competitive salary
- Opportunities for career development and advancement within the resort
- A supportive and dynamic work environment.
Application Closing Date: 20th February, 2025.Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter to: or using the Job Position as the subject of the mail.Similar JobsHottest JobsJob SeekersEmployersTools & ResourcesConnect with usCustomer Care
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Expected salary:
Location: Awka, Anambra State
Job date: Sun, 23 Feb 2025 05:19:41 GMT