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IT Support Engineer

  • Job Type Full Time
  • Qualification BA/BSc/HND , MBA/MSc/MA
  • Experience
  • Location Lagos
  • City Ikeja
  • Job Field ICT / Computer&nbsp

  • Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.

Key Responsibilities:

  • Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
  • Provide support to end-users, resolving hardware and software issues promptly.
  • Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
  • Assist in enforcing security standards, regulatory compliance, and best practices.
  • Stay updated on emerging technologies and industry trends, contributing to technology improvements.
  • Support system monitoring, troubleshooting, and maintenance to minimize downtime.
  • Assist with vendor management, contract negotiations, and issue resolution.

Qualifications and Experience:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • A Master’s degree is a plus.
  • Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
  • Strong problem-solving skills and the ability to work under pressure.
  • Effective communication and interpersonal skills for collaboration with teams.
  • Eagerness to learn and grow in the IT support field.

Benefits:

  • Opportunity to work with cutting-edge technology and gain hands-on experience.
  • Collaborative and innovative work environment.
  • Professional development and growth opportunities.
  • Competitive compensation and benefits package.

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Method of Application

  • We are in need of a Compliance Manager who will be responsible for overseeing and managing all aspects of regulatory compliance within the organization.
  • This role involves developing, implementing, and maintaining effective compliance programs to ensure adherence to relevant laws, regulations, and industry standards.
  • You will be an ideal candidate if you have a detailed understanding of the regulatory environment within Nigeria across the financial services space and how companies have executed their different propositions.
  • You should be focused on the details, process-driven and a strong communicator.

Responsibilities:

Regulatory Compliance:

  • Stay abreast of changes in financial regulations and ensure that the organization is up to date with all relevant laws and industry guidelines.
  • Interpret and communicate regulatory requirements to relevant departments within the organization.
  • Collaborate with legal and regulatory affairs teams to address compliance issues and provide guidance on regulatory matters.

Policy Development and Implementation:

  • Develop and update compliance policies and procedures to reflect changes in regulations and industry best practices.
  • Implement policies across the organization, ensuring that employees are aware of and adhere to compliance requirements.
  • Conduct regular training sessions to educate employees on compliance policies and procedures.

Risk Assessment:

  • Conduct regular risk assessments to identify and evaluate potential compliance risks.
  • Develop strategies to mitigate identified risks and ensure that appropriate controls are in place.
  • Collaborate with other departments to integrate compliance considerations into business processes and systems.

Monitoring and Reporting:

  • Establish and maintain a system for ongoing monitoring of compliance activities.
  • Prepare and submit regular reports to senior management and regulatory bodies, summarizing compliance activities and addressing any identified issues.
  • Ensure that internal reporting mechanisms are effective in capturing and escalating potential compliance breaches.

Investigations and Remediation:

  • Lead or participate in investigations related to compliance matters.
  • Develop and implement remediation plans to address any identified compliance deficiencies.
  • Collaborate with internal audit teams to ensure that compliance controls are effective.

Communication and Training:

  • Foster a culture of compliance through effective communication and training programs.
  • Provide guidance and support to employees on compliance-related matters.
  • Act as a point of contact for compliance-related inquiries from internal and external stakeholders.

Qualifications:

  • A Bachelor’s degree in (Statistics / Accounting / Banking & Finance / Mathematics / LLB / Science) or any related field
  • 6+ years of experience in a compliance role within the financial services sector.
  • In-depth knowledge of financial regulations and industry standards.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Relevant Certifications, etc.

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