IT Support Engineer
- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience
- Location Lagos
- City Ikeja
- Job Field ICT / Computer 
- Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.
Key Responsibilities:
- Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
- Provide support to end-users, resolving hardware and software issues promptly.
- Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
- Assist in enforcing security standards, regulatory compliance, and best practices.
- Stay updated on emerging technologies and industry trends, contributing to technology improvements.
- Support system monitoring, troubleshooting, and maintenance to minimize downtime.
- Assist with vendor management, contract negotiations, and issue resolution.
Qualifications and Experience:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- A Master’s degree is a plus.
- Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
- Strong problem-solving skills and the ability to work under pressure.
- Effective communication and interpersonal skills for collaboration with teams.
- Eagerness to learn and grow in the IT support field.
Benefits:
- Opportunity to work with cutting-edge technology and gain hands-on experience.
- Collaborative and innovative work environment.
- Professional development and growth opportunities.
- Competitive compensation and benefits package.
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Method of Application
- We are in need of a Compliance Manager who will be responsible for overseeing and managing all aspects of regulatory compliance within the organization.
- This role involves developing, implementing, and maintaining effective compliance programs to ensure adherence to relevant laws, regulations, and industry standards.
- You will be an ideal candidate if you have a detailed understanding of the regulatory environment within Nigeria across the financial services space and how companies have executed their different propositions.
- You should be focused on the details, process-driven and a strong communicator.
Responsibilities:
Regulatory Compliance:
- Stay abreast of changes in financial regulations and ensure that the organization is up to date with all relevant laws and industry guidelines.
- Interpret and communicate regulatory requirements to relevant departments within the organization.
- Collaborate with legal and regulatory affairs teams to address compliance issues and provide guidance on regulatory matters.
Policy Development and Implementation:
- Develop and update compliance policies and procedures to reflect changes in regulations and industry best practices.
- Implement policies across the organization, ensuring that employees are aware of and adhere to compliance requirements.
- Conduct regular training sessions to educate employees on compliance policies and procedures.
Risk Assessment:
- Conduct regular risk assessments to identify and evaluate potential compliance risks.
- Develop strategies to mitigate identified risks and ensure that appropriate controls are in place.
- Collaborate with other departments to integrate compliance considerations into business processes and systems.
Monitoring and Reporting:
- Establish and maintain a system for ongoing monitoring of compliance activities.
- Prepare and submit regular reports to senior management and regulatory bodies, summarizing compliance activities and addressing any identified issues.
- Ensure that internal reporting mechanisms are effective in capturing and escalating potential compliance breaches.
Investigations and Remediation:
- Lead or participate in investigations related to compliance matters.
- Develop and implement remediation plans to address any identified compliance deficiencies.
- Collaborate with internal audit teams to ensure that compliance controls are effective.
Communication and Training:
- Foster a culture of compliance through effective communication and training programs.
- Provide guidance and support to employees on compliance-related matters.
- Act as a point of contact for compliance-related inquiries from internal and external stakeholders.
Qualifications:
- A Bachelor’s degree in (Statistics / Accounting / Banking & Finance / Mathematics / LLB / Science) or any related field
- 6+ years of experience in a compliance role within the financial services sector.
- In-depth knowledge of financial regulations and industry standards.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Relevant Certifications, etc.
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