Provider Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 – 3 years
- Location Delta , Lagos , Rivers
- Job Field Medical / Healthcare 
- Salary Range ₦150,000 – ₦200,000/month
Job Duties/ Responsibilities/ Accountabilities:
- Supervision of general medical operations activities
- Coordination of Provider payment mechanisms
- Provider profiling and audit
- Observation and compliance with use of quality assurance tools for Providers
- Supervision of guidance and observance of NHIS operational protocols
- Timely submission of NHIS statutory reports
- Build-up of Provider directory and excellence centers enhancing the Provider network optimally
- Provider cluster reviews for geographical coverage for the regions
- Approvals for provider contracting, registration & sign up
- Provider categorization for optimal profitability
- Medical operation process development and implementation
- Organization of internal meetings to enhance productivity and profitability
- Presentation of medical operations administrative reports, ensuring they are sent within allotted timeline
- Provider education and organization of Provider forums
- Oceanic Health staff education on provider idiosyncrasies, behavior & benefits
- Provider relations management, enhancing provider perception of OHML operations
- Departmental document filing and record keeping
- Escalation of departmental requirements to other relevant units
- Complaint management and grievance resolution
- Care coordination for enrollees at provider healthcare facility including co-management of cases with attending physicians at healthcare facility
- Enrollee referrals within and outside the provider network, both locally and internationally
- Review and filing of medical reports and specialist consultations
- Assurance of care delivery with zero denial of access to care for covered benefits
- Introduction & development of cost saving initiatives e.g., activation of pharmacy network etc.
- Utilization monitoring
- Provision of cost management initiatives and implementation
- Regular provider visitation and engagement
- Provider allotment reviews
- Provider profitability reviews and management reports
- NHIS operations update and follow through on related directives
- Supervision of compliance with use of quality assurance tools for providers
- Supervising itinerary of visitation, actual visitation and reports for providers sent monthly
- Management of exclusions
- Management of referral cases
- Management of onsite clinics for deserving clients
- Preventative care management including but not limited pre-employment test for clients, content writing for newsletters, health talks and schedules as well as wellness programs
- Monthly provider directory dissemination
- Any other task and duty as assigned by the supervisor, HOD
REQUIREMENTS
- Minimum of Bsc/HND in Health-related degrees/Registered Nurse e.t.c.
- Preferable with at least 2 to 3 years’ experience in HMO is a plus.
- Candidate must reside in the location applying for.
Functional/ Technical:
- Good clinical skills
- Apt administrative skills
- Excellent handling of Microsoft Office tools
- Good negotiation skills
- Relationship management skills
Managerial:
- Ability to multi-task
- Problem solving
- Analytical expertise
- Innovative capability
- Discreet
Behavioral:
- Heightened interpersonal skills.
- Excellent communication skills
- Time management skills
- Organizational skills
Salary range: 150,000-250,000 net (depending on experience).
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Method of Application
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