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Provider Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 2 – 3 years
  • Location Delta , Lagos , Rivers
  • Job Field Medical / Healthcare&nbsp
  • Salary Range ₦150,000 – ₦200,000/month

Job Duties/ Responsibilities/ Accountabilities:

  • Supervision of general medical operations activities
  • Coordination of Provider payment mechanisms
  • Provider profiling and audit
  • Observation and compliance with use of quality assurance tools for Providers
  • Supervision of guidance and observance of NHIS operational protocols
  • Timely submission of NHIS statutory reports
  • Build-up of Provider directory and excellence centers enhancing the Provider network optimally
  • Provider cluster reviews for geographical coverage for the regions
  • Approvals for provider contracting, registration & sign up
  • Provider categorization for optimal profitability
  • Medical operation process development and implementation
  • Organization of internal meetings to enhance productivity and profitability
  • Presentation of medical operations administrative reports, ensuring they are sent within allotted timeline
  • Provider education and organization of Provider forums
  • Oceanic Health staff education on provider idiosyncrasies, behavior & benefits
  • Provider relations management, enhancing provider perception of OHML operations
  • Departmental document filing and record keeping
  • Escalation of departmental requirements to other relevant units
  • Complaint management and grievance resolution
  • Care coordination for enrollees at provider healthcare facility including co-management of cases with attending physicians at healthcare facility
  • Enrollee referrals within and outside the provider network, both locally and internationally
  • Review and filing of medical reports and specialist consultations
  • Assurance of care delivery with zero denial of access to care for covered benefits
  • Introduction & development of cost saving initiatives e.g., activation of pharmacy network etc.
  • Utilization monitoring
  • Provision of cost management initiatives and implementation
  • Regular provider visitation and engagement
  • Provider allotment reviews
  • Provider profitability reviews and management reports
  • NHIS operations update and follow through on related directives
  • Supervision of compliance with use of quality assurance tools for providers
  • Supervising itinerary of visitation, actual visitation and reports for providers sent monthly
  • Management of exclusions
  • Management of referral cases
  • Management of onsite clinics for deserving clients
  • Preventative care management including but not limited pre-employment test for clients, content writing for newsletters, health talks and schedules as well as wellness programs
  • Monthly provider directory dissemination
  • Any other task and duty as assigned by the supervisor, HOD

REQUIREMENTS

  • Minimum of Bsc/HND in Health-related degrees/Registered Nurse e.t.c.
  • Preferable with at least 2 to 3 years’ experience in HMO is a plus.
  • Candidate must reside in the location applying for.

Functional/ Technical:

  • Good clinical skills
  • Apt administrative skills
  • Excellent handling of Microsoft Office tools
  • Good negotiation skills
  • Relationship management skills

Managerial:

  • Ability to multi-task
  • Problem solving
  • Analytical expertise
  • Innovative capability
  • Discreet

Behavioral:

  • Heightened interpersonal skills.
  • Excellent communication skills
  • Time management skills
  • Organizational skills

Salary range: 150,000-250,000 net (depending on experience).

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Method of Application

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