Program Officer – WASH
- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience 2 years
- Location Adamawa , Borno , Yobe
- Job Field NGO/Non-Profit 
Job Summary
- The WASH Officer (WO) will be responsible for project implementation of project BAY State. The WO will be a member of PCO Program Team and report to Project Officer (PO).
- This position is central to the designing, planning, implementation, monitoring and evaluation of WASH activities in HHAI Bauchi State operations.
- The officer will be responsible for building capacities of key community own resource persons to facilitate and implement sanitation and hygiene promotion activities in the community and institutions (schools and reception centers) to improve key sanitation and hygiene practices including safe disposal of human and animal waste, safe handling of drinking water, hand hygiene, solid waste management and menstrual hygiene management.
- The staff is also expected to be responsible for the entire process of management of the activities at the field. Furthermore, He/she will assist the PO regarding regular updates and progress of the project on project and strategic interventions.
Job Description / Principal Accountabilities
Overall Technical / Field Management:
- Plan, coordinate, facilitate and create reports of WASH training and workshops for community-based WASH staff e.g. hygiene promoters, teachers, WASH committee members among others.
- Provide technical support and supervision to WASH community-based staff to empower them to fulfil their tasks and improve their performance
- Coordinate with partners and stakeholders including UNHCR, county government, NGO and community partners to optimize WASH supports and resources in the project site through developing sounds relationship and synergies among the WASH programs in the region.
- Maintain day-to-day communication with UNHCR and key WASH partners in order to implement WASH activities in harmonized, efficient and equitable manners.
- Develop effective community engagement strategies and implement them with community-based WASH staff to promote community ownership in WASH-related service delivery
- Contribute to the development/establishment of WASH approaches, strategies and activities which fit in the context of the project site and in line with the directions of humanitarian assistance and guided by analysis of WASH sector needs and priorities.
- Monitor and report on the use of sectoral programme resources (financial, administrative and other), verify compliance with approved allocation/organization rules, regulations and donor commitments, standards of accountability and integrity.
Sanitation and Hygiene:
- Together with hygiene promoters, WASH committees and community leaders, conduct assessments to understand barriers and motivators for promoting key sanitation and hygiene practices and behaviors.
- Develop effective social and behavioral change intervention strategies for promoting key sanitation and hygiene practices and behaviors based on identified barriers and motivators.
- Support hygiene promoters to carry out these strategies through regular hygiene promotion activities and community dialogues to engage communities to foster their initiatives to improve their sanitation and hygiene
- Provide technical assistance for the community agents and beneficial communities on construction/installment of WASH related facilities e.g. toilet, hand washing facility, refuse-pit and dish rack, etc.
- Through strategic implementation of this project, he/she will directly work to contribute to the execution of HHAI overall mission and strategic plan goals for 2024.
- Coordinate with education partners and schools to implement School Led Total Sanitation (SLTS), star school awarding and any other activities to promote sanitation and hygiene among school-going children
- Conduct community awareness creation sessions on menstrual hygiene management. This includes dialogues with leaders, including religious leaders and any other trusted persons in the community
- Work together with incentive sanitation cleaners, market committees, and any other groups and individuals to remove the waste from residential and communal spaces, dispose the waste and manage existing disposal site properly. Develop a strategy for sustainable solid waste management service for the future implementation
- Develop sanitation marketing strategies with CBOs and private sectors for sanitation and hygiene and involve hygiene promoters in carrying out sanitation marketing activities.
Project Implementation, Monitoring and Evaluation:
- Work with the health partners on how to interpret and use data and findings to guide targeted interventions and decision-making
- Work closely with the MEAL officer to conduct routine KAP surveys and latrine censuses.
- Timely development of monthly, quarterly semi-annual and annual performance reports and highlighting success stories arising from the field
- Represent the organization as required in inter-agency and government coordination meetings, and liaise with other organizations working in the operational area where appropriate.
- Carry out any other task as requested by the supervisor
Job Holder Entry Requirements
Knowledge (Education & Related Experience):
- University Degree in relevant field (Social Sciences, Development Studies, Public Health). Masters will be an added advantage
- Minimum of 2 years of working experience, ideally in an INGO or well-acknowledged NGO, with experience working with government partners and project fund/grant management.
- Experience in all aspects of project management and possession of a PM certification will be an added advantage.
Skills (Special Training or Competence):
- Ability to observe and understand cultural and social contexts and reflect the understandings in programming
- Excellent analytical and report-writing skills
- Strong community engagement and facilitation skills
- Ability to infuse positive energy to the team
- Attention to detail, keen at following procedures and meeting deadlines
- Ability to organize tasks simultaneously and prioritize work
- Strong verbal and written communication skills
- Strong interpersonal skills working with cross-cultural and multi-diverse teams
- Ability to build strong working relationships for partnerships
- Standards of Professional Conduct especially on integrity, service, and accountability
Key Behaviors:
- Interpersonal and intercultural sensitivity.
- Social and receptive (active listener).
- High degree of integrity.
- Ability to work independently and as a part of the team, as the situation dictates.
- Pro-active and ready to take initiative.
- Ability to assimilate and handle a wide range of information efficiently and effectively.
- High level of stress tolerance and ability to work under pressure with minimum supervision.
- Willingness to undertake extensive field trip within PCO working area.
Key Relationships (excluding own line manager and staff)
Internal:
- Program Coordinator/State Coordinator
- Finance and Support Services team
- Various staff based in all HHAI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)
External:
- Partners
- Consultants
- Service Providers/Stakeholders (Other NGOs)
- Government agencies
- Community leaders/CBOs
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Method of Application
Job Purpose
- The Nutrition officer will work closely and under the supervision of the Programme Coordinator (PC) to design and deliver high quality, innovative programs in Nigeria.
- The nutrition coordinator has a particular focus on driving strategy implementation, leading the nutrition team in designing high quality projects with particular attention to enhance program integration, supporting expansion into newly accessible geographic areas, and increasing HHAI’s work on early recovery across the humanitarian and development nexus. S/he will ensure timely and effective program delivery, coordination and technical coherence and support, monitoring, evaluation and accountability.
- The Nutrition Coordinator will provide a focus on country SAP priority outcomes and client responsiveness, and will represent HHAI Nutrition programme to major stakeholders, relevant government authorities and other program partners.
- S/he will ensure that HHAI Nutrition program will be implemented in accordance with international protocols, guidelines, and best practices. As part of an experienced Nutrition team, you will help coordinate Nutrition activities through the duties outlined below.
Job Description / Principal Accountabilities
Program quality and development:
- The Nutrition officer will be responsible for overall leadership, implementation, and oversight of HHAI nutrition program.
- Provide leadership in the development of a coherent strategy for the implementation of innovative and quality nutrition programming informed by the Nigeria context in line with the HHAI Nigeria Strategic Plan (2022 to 2027).
- Develop strategic frameworks that demonstrate and promote nutrition sensitivity of other sector approaches in both humanitarian and transitional programming in Nigeria.
- Develop and lead in implementing a nutrition capacity-building plan for the Nigeria country team, MoH, volunteers, collaborates etc. including performance planning, on-job training, and coaching.
- Lead the development and use of nutrition intervention-implementation frameworks and Standard Operating Procedures including selection of appropriate modalities, service providers, data collection, targeting criteria, beneficiary selection, activity and product quality assurance and monitoring and evaluation ensuring use and compliance with HHAI standards, international best practices and Ministry of Health and WHO/UNICEF.
- Provide technical and operational guidance for quality and timely implementation of Nutrition interventions against set program objectives, targets, and work plans.
- Coordinate resources and team skills effectively to ensure quality and harmonized implementation of nutrition activities
- Lead in designing and refining the nutrition delivery approaches most appropriate to the Nigeria context and sector standards.
- Coordinate with and support other technical advisors for the inclusion of nutrition-sensitive interventions to address needs across sectors including health, cash, food security and WASH.
- Conduct regular field visits to support and mentor nutrition teams and activities
- Support HR and Program teams in the recruitment and capacity building of nutrition staffs.
- Contribute to the retention and growth of existing nutrition programming for HHAI- Nigeria country program
- Actively design and draft nutrition programme concepts, proposals, and budgets.
- Coordinate the Timely preparation of quality nutrition intervention reports.
- Work collaboratively with MEAL and program teams in the preparation of requisite internal and external donor reports.
- Facilitate systematic/correct supplies requests, distribution plans, consumption reporting from the nutrition programme to the logistics department
- Conduct/Lead/Manage/Oversee nutritional assessment planning, implementation, analysis, interpretation, and reporting, as required.
- Facilitate the development and scheduling of outreach and community activities
Program Implementation:
- Provide leadership to Nutrition staffs in ensuring effective grant start-up, implementation review and closeout meetings are planned and conducted in a timely manner with full participation of all relevant stakeholders from programs and support teams, and that actions are taken as a result.
- Provide leadership for Nutrition managers in the timely and high-quality implementation of nutrition programming and promote regular reviews – both internal and external – and other learning events.
- Provide support to the Country Emergency Team during the scale up of a sudden onset humanitarian response and during the deployment phase
- Ensure program coordination, with other technical coordinators for crosscutting themes work together effectively according to program work plans.
- Conduct frequent field visits to all nutrition sites for monitoring, quality control and program staff mentoring and coaching.
- Coordinate high-level reporting on country-level indicators such as beneficiary numbers, design for impact indicators, cluster data and other information as needed.
- Ensure that donor reports produced by the programs team effectively demonstrate the impact of HHAI’s interventions.
- Ensure program design and implementation is in line with Nigeria SAP strategy and country’s commitments
HR and Staff Management:
- Help to drive a culture of ambitious, responsible, and committed leadership amongst nutrition staffs.
- Enhance the performance management for nutrition staffs both direct and indirect line management
- Support nutrition program staff through close attention to staff care, mentoring, and development.
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Contribute to country team-building efforts, help team members identify problem-solving options, and ensure the integration of all team members into relevant decision-making processes.
Representation and Advocacy:
- In coordination with the other technical leads develop and maintain effective working relationships with stakeholders in Nigeria including local communities, donors, government actors, UN agencies, international and local NGOs, and other relevant actors.
- Ensure HHAI active representation and participation in the relevant clusters/sectors coordination
- Develop strategic partnerships with local organizations.
- In coordination with the PC and other technical leads assist in organizing donor visits by supporting staff in the smooth design and running of field visits.
Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Essential:
- Bachelor’s Degree preferably in Health, Nutrition, with extensive experience in Nutrition programming. A master’s degree is an added advantage
- At least 2 years continuous experience with technical design and implementation of nutrition programming, 1 year must be in a humanitarian response in a complex context
- Experience managing humanitarian relief and/or transitional programs in areas affected by large scale displacements due to conflict and chronic food and nutritional insecurity
- Demonstrated experience in program management, project design and use of project design tools
- Experience of CMAM surge programming
Skills (Special Training or Competence):
- Commitment to women’s rights and HHAI’s vision, mission, and values, including sensitivity to cultural settings
- Proven technical competence in MIYCN, CMAM, MAMI, IYCF-E and Surge approaches in complex humanitarian emergencies
- Demonstrated theoretical knowledge and applied experience using integrated approaches and systems thinking.
- Demonstrated experience of capacity strengthening for improved nutrition-specific and nutrition- sensitive programming.
- Experience with use of relevant sector assessment tools (e.g., SMART, SQUEAC, rapid needs assessments – including IYCF-E -, KAP and Barrier Analysis)
- Experience in negotiating and establishing partnerships for implementing nutrition interventions.
- Demonstrated competence in finding solutions to complex problems and delivering results Strong influencing and representation skills with multiple stakeholders
- Strong program/technical and budget management skills, planning, reporting, monitoring and evaluation skills.
- Strong written and oral communication skills, effective in representation and liaison with external parties.
- Aptitude to adapt to a different context regarding security, culture, climate, or health issue, demonstrated by experience outside of country of origin
- Demonstrated attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members.
- Fluency in English required. Hausa and Kanuri are an asset.
- Female candidates with local understanding of the context and culture are highly encouraged to apply
- Willingness to travel in the field at least 50% of your time
- Ability to build strong working relationships for partnerships
- Standards of Professional Conduct especially on integrity, service, and accountability
Key Behaviors:
- Interpersonal and intercultural sensitivity.
- Social and receptive (active listener).
- High degree of integrity.
- Ability to work independently and as a part of the team, as the situation dictates.
- Pro-active and ready to take initiative.
- Ability to assimilate and handle a wide range of information efficiently and effectively.
- High level of stress tolerance and ability to work under pressure with minimum supervision.
- Willingness to undertake extensive field trips
- within PCO working area.
Internal:
- Program Coordinator
- Other thematic area Coordinators
- Finance and Support Services team
- Various staff based in all HHAI core departments, as and when necessary (e.g. funding, PDA, NUTRITION, finance, PPA)
External:
- Partners
- Consultants
- Service Providers/Stakeholders (Other NGOs)
- Government agencies
- Community leaders/CBOs.
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