Shop Supervisor
- Job Type Full Time
- Qualification OND
- Experience 2 years
- Location Lagos
- City Ikorodu
- Job Field Sales / Marketing / Retail / Business Development 
Job Brief
- We are looking to hire a Shop Supervisor who will oversee and direct the daily activities, schedules, and assignments of employees in storage, inventory, and distribution of goods.
Responsibilities
- Manage retail staff such as floor Sales staff, and cashiers
- Ensure the correctness of prices and price tags of products
- Process refunds and exchanges
- Identify market trends that appeal to customers and initiate strategies to attract new customers
- Ensure products are clean and ready to be displayed
- Maintain inventory and ensure up-to-date stock
- Analyze financial records to enhance profit-making opportunities
- Ensure sales promotions are accurate and in tune with the company’s standards
- Ensure that hours of operations comply with company policy and local laws
- Maintain health and safety measures
- Ensure the cleanliness of the products, staff, and store ambiance
- Help, drive, motivate, and encourage retail sales staff to achieve sales targets
- Handle customer complaints, issues, and questions
- Ensure daily cleaning of equipment for product hygienic condition
- Monitor local competitors and conduct price comparisons of products
- Work with Business Development Manager to develop and share staff duty/off-duty roster
Requirements
- Interested candidates should possess an OND qualification with 2 years work experience.
- Excellent written, oral, and verbal communication skills
- Interpersonal skill
- Problem-solving skill
- Positive attitude and Can-do spirit
- Must have computer skills especially the working knowledge of Microsoft Office Suite
- Must have customer service skills
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Method of Application