HVAC Mechanical Service Engineer
Supervision: Senior Technicians / Technicians / Installers
Basic Responsibilities
To manage the after sales business unit, including Installation, Routine maintenance and Repairs of air conditioners.
Principal Responsibilities
- To prepare BOQ for CAC projects
- To prepare quotation for installation works
- To present and defend project cost estimates
- To supervise installation of RAC and CAC products
- To establish and maintain a database of all customers in the annual maintenance program
- To schedule routine maintenance services for subscribing customers and liase with customers to facilitate the service
- To respond appropriately to customer service calls with appropriate resources and ensure prompt closure
- To supervise the repair of all units brought into the workshop
- To work with Accounts to ensure that all services are billed and receivables tracked and collected
- To enlist new customers into the annual maintenance program
- To ensure that tools are properly deployed, maintained and accounted for
- And carry out any other related duties, as may be required.
Job Requirements
- A good first Degree in Mechanical Engineering from a reputable university
- Working knowledge of Microsoft Excel, Word and PowerPoint is a requirement.
- 2-3 year experience in HVAC environment (Installation, Maintenance & Repairs) at supervisory level.
Additional skills
- Good communications skills
- Very good telephone manners
- Customer Service Orientation
- Project Management
- Problem Solving
- Team Leadership
Application
Qualified and interested applicants should send their CVs to [email protected] using SCAO-12-24 as subject
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.
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