Hostess
Summary of Position
- Welcome guests and guide them to their tables. Making sure safety and hygiene are maintained at all times.
Essential Duties and Responsibilities
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
- Communicate with other staff such as dinners, informing them of clients’ bookings, needs, and complaints
- Collaborate with other restaurant staff and management to ensure that customer complaints are adequately attended to in a timely manner.
- Inform guests about the availability of tables and direct them to the tables.
- Draw up client bookings for tables and ensure that tables are set before clients’ arrival.
Skills
- Excellent customer service skill
- Details oriented and organized
- Interpersonal communication skills
- Active listening
- Ability to stay calm under pressure
- Phone Etiquette
- Teamwork
- Neat, professional appearance and attitude.
- Able to work a flexible schedule.
- Problem solving
- Stress management
- Physical stamina to stand for long periods of tim
Method of Application
Interested and qualified candidates should send their Resume and CV to: careers@gusto-resto.com using the Job Title as the subject of the email.