Head Commercial Claims Operations at SOSO CARE – Apply Now

Role Description

• We are seeking a Head of Commercial Claims Operations who will lead our claims and operations department in Port Harcourt.
• This full-time, on-site role will be responsible for the end-to-end processing of commercial operations and claims.
• The successful candidate will work with thel team to ensure timely and efficient operations and claims resolution, while maintaining a high level of customer satisfaction.
• The Head of Commercial Claims Operations will also be responsible for quality control and process improvement initiatives.

Qualifications

• Bachelor’s degree in a relevant field
• At least 2 years of management experience in finance or insurance industry
• Demonstrated experience in commercial claims, efficiency in customer service, processing and knowledge of industry regulations
• Strong analytical, decision-making, and problem-solving skills
• Excellent leadership and communication skills, with the ability to foster a positive team environment
• Experience in process improvement initiatives and quality control is a plus
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple competing priorities