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• As a Senior Associate, in FX Trading, your primary responsibility will be to build and develop a trading strategy for all major FLW currencies in Africa & Europe.
• Additionally, deal structuring would be involved to service our concierge merchants, as well as pricing for our products (i.e. remittance and others).

Responsibilities include but are not limited to:

• Support the development of a strategy for building and scaling a trading desk for EM for G10 currencies, closely managing liquidity across major positions.
• Support the development and implement a hedging strategy across major markets.
• Support the Structuring of treasury deals for large merchants across the globe.
• Support the establishment of pricing rules for remittance products and new products as required.
• Support the development of a risk management policy to cover FX and liquidity risks.
• Produce newsletters and think pieces for merchants.
• Establish strong working partnerships externally with key banking partners, LPs & internal stakeholders.
• Ensure standard daily and periodic reporting and maintain process documentation for all relevant reports including funding and certain liquidity metrics.
• Support new bank onboarding & FX trading activities as needed.
• Produce financial analysis and market trends reports on FX and liquidity exposures.
• Maintains knowledge of financial markets and regulatory updates
• Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards. related to and required by one’s duties.
• Continuous evaluation of current processes vis-à-vis best industry practices
• The role also involves continuous and effective engagement of relevant stakeholders in achieving operational efficiency and revenue growth.

Required competency and skillset to be a waiver.

• Experience & understanding of international payments, banking systems, Crypto, and Defi workflow platforms.
• Good understanding of the EM and G10 FX trading operations and local regulations.
• Proficiency in Excel, SQL, and relevant tools
• Experience or familiarity with all or some of Emerging Markets, FX, and remittances a plus.
• Excellent Financial analytical, strategic planning, and execution skills
• High-Level attention to details
• Ability to manage multiple priorities and meet set deadlines.
• Excellent interpersonal, presentation skills and communication skills.
• Work goal-oriented based on minimum supervision.
• High sense of responsibility, accountability, integrity, and ethical standards
• Authorization to work in the country without sponsorship.

You’ll love this job if you:

• Have an intellectual curiosity about payments and technology.
• Have a high aptitude to quickly understand customer use cases and requirements.
• Have the ability to drive cross-functional teams from ideation to solution.
• Have the ability to manage proactive and reactive tasks effectively.
• Are self-driven, self-starter, extremely passionate, and goal-getter.
• Are passionate about process improvements.
• Are comfortable managing relationships within every aspect of the organization from senior executives to engineers
• Embrace the challenge of managing multiple activities simultaneously.
• Are comfortable working in ambiguity and the constant change of life at a startup experiencing hyper-growth

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The Role:

• As an Analyst, Switching Operations your primary responsibility is to ensure that all transactions through our different products get to their destination through the best available route, selecting from the variety of providers available.
• Simply put, when our customers initiate payments, we ensure the transaction gets to the provider and update the provide response on our system.
• Also ensure our systems are up, to always serve this purpose.

Responsibilities include but are not limited to:

• Support Payout/Funds transfer processing in a timely manner.
• Monitor transactions and ensure all rails are functioning optimally.
• Monitors transactions and for signs of fraudulent activity, promptly escalates potential issues to fraud team for investigation and resolution.
• Collaborate with cross functional teams to resolve customer related issues.
• Handles escalations to the team lead or relevant stakeholders and ensures resolution in line with relevant SLA.
• Working with the CX and TAM team in investigating and resolving complaints relating to payout through assigned resolution channels.
• Assists with process improvement tasks such as creating processes, tracking progress and updating stakeholders.
• Transaction Reconciliation.
• Proactively think of strategic methods to improve process.
• Any other duties assigned Process Improvement
• Work with all sub-teams to identify various touchpoints and design processes to optimize same
• Continuous evaluation of current processes vis-à-vis best industry practices

Required competency and skillset to be a Waver

• Bachelor’s degree in any field.
• Minimum 1 year Post graduate experience
• Understanding of the payment industry.
• Open-Mindedness and Result Oriented
• Ability to work with Microsoft suite.
• Ability to work in a cross-functional team.
• Excellent interpersonal, presentation skills and communication skills.
• Strong analytical and problem-solving skills
• Ability to identify errors.
• Ability to manage multiple priorities and meet set deadlines.
• Work goal-oriented based on minimum supervision
• High sense of responsibility, accountability, integrity, and ethical standards