Fresh Jobs at Ibadan Electricity Distribution Company (IBEDC) Plc – Apply Now

Job Description

This job role manages the company’s corporate account, optimizes customer satisfaction in order to reduce losses and maximize revenue within the Business Hub.

Job Requirements

• A Bachelor’s Degree in any field.
• A postgraduate professional certificate in relevant field. (Added advantage).
• Membership of relevant professional bodies.
• At least 5 years post qualification experience of which at least 3 years must have been in customer services or marketing of products and services.

Job Responsibility

• Growing and managing MD customer portfolio in the BH.
• Ensure new MD connections are done in line with laid down procedures.
• Ensure timely fault clearing for MD customers.
• Ensure effective metering of all MD customers within the coverage area.
• Drives reduction in the rate of MD customer’s indebtedness within the business hub.
• Identifies and reports instances of energy theft to reduce leakages and maximise revenue.
• Assist in carrying out customer engagement to mitigate risk of engaging alternative source of energy.
• Contribute to the realisation of quality billing of MD customers by ensuring timely and accurate meter reading.
• Attends to customer (MD) queries/complaints on the field and escalates to proper channels to ensure such complaints are captured and addressed accordingly.
• Prepares periodic and ad-hoc report to relevant stakeholders.
• Carry out other sundry assignments as may be directed by the Team Lead, Maximum Demand.

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Job Description

This job role is to ensure that all overhead lines are fault-free as stipulated for system stability aimed at achieving business success.

Job Requirements

• Technical Certificate in Electrical Installations & Maintenance or its equivalents (i.e. NABTEB, London City & Guilds, Diploma Certificates) or Ordinary level certificate.
• Relevant professional certification or qualification would be an added advantage.
• At least 2-4 years of experience within the Utility industry or a closely related industry

Job Responsibility

• Inspect lines, and poles and escalate abnormalities to the Technical Supervisor.
• Construction of overhead and underground networks (LV/HV).
• Maintains and services overhead and underground networks of 33kV, 11kV, and 0.415kV.
• Ensure the use of Personal Protective Equipment and work in compliance with Standard Operating Procedures.
• Operate Isolators, Ring Main Unit or any other line sectionalizing equipment/apparatus as directed.
• Carryout Fuse replacement and load balancing on the Distribution Substation as required. Perform any other duty as requested by the Technical Supervisor.