Fresh Jobs at Dotmac Technologies LTD – Apply Now

Responsibilities

• Contribute to the planning and development of new broadband infrastructure projects, including the expansion of coverage and the implementation of new technologies.
• Work closely with customer support teams to understand customer feedback and address connectivity issues, ensuring a positive user experience.
• Participate in quality assurance testing of new hardware, software, and network configurations to ensure compatibility and optimal performance.
• Maintain accurate documentation of network configurations, troubleshooting processes, and project-related activities.
• Installation and maintenance of Fibre Optics.

Requirements

• A Degree in relevant Engineering field.
• Excellent technical skills and familiarity with networking concepts and protocols.
• Understanding of telecommunications and fiber technology a plus.
• Ability to work collaboratively in a team environment.
• Must be a Current serving Corp member.

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Key Responsibilities

• Identifying and resolving problems that arise with internet and network.
• Monitor network equipment in order to ensure smooth network operation.
• Respond to customer needs in a positive, supportive and timely manner.
• Set up user accounts, permissions and passwords.
• Providing general network administration and support.

Requirements

• A Degree in Computer science, information Technology, or related field.
• Must be a current serving corp member
• Candidate must reside in Abuja
• Technical Skills in networking, Technical support e.t.c
• Routing and switching experience
• Willingness to learn and adapt to new challenges.