Fresh Jobs at Carlson Hotel – Apply Now

Responsibilities

• Greet all guests and assist them with check-in and check-out
• Maintain a positive attitude and friendly demeanor
• Respond to all guest questions and requests
• Answer and forward phone calls
• Manage guest bookings and reservations
• Keep a tidy and orderly workspace
• Assist with administrative and clerical tasks as needed

Requirements

• B.Sc or HND in related field
• 2+ years experience working as a hotel receptionist or guest services role in an hotel
• Proficient in Microsoft Office Suite and other necessary computer programs
• Solid written and verbal communication skills
• Fluency in English
• Ability to maintain a positive, friendly attitude even under high pressure
• Excellent organizational and multitasking skills
• Professional attitude and appearance.

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Job Description

• Checking rooms for supplies and restocking items like toilet paper or soap
• Maintaining regular communication with other housekeeper attendants and management
• Preventing cross-contamination within the guests’ room and throughout the building
• Greeting guests and responding to their concerns or questions
• Sweeping, vacuuming, and mopping floors regularly
• Dusting and polishing furniture and other items in the room
• Maintaining a clean, stocked, and organized housekeeping cart
• Changing sheets, pillowcases, and blankets
• Emptying the garbage
• Checking the room for technical or safety issues and reporting them to maintenance
• Cleaning and maintaining public areas within the building, such as the lobby