Customer Success Specialist at SnappyCX – Apply Now

• We are seeking an experienced Customer Success Specialist with experience working in BPO or related industry.
• You will be working with the team to support existing as well as prospective clients.

Responsibilities include;

• Work closely with our Sales teams to shape the solution for prospective clients.
• Support existing clients and maintain high levels of client satisfaction.
• Manage talent performance and communication with the client.
• Ensures the team is aware of changes to client products & services.
• Develop existing clients engagement.

Requirements

• Background in Accounting, Finance or IT
• Prior sales experience is a plus or comfortable making sales pitches to clients.