Job title: Customer Service Representative Job at Pause Factory Resources Limited
Company:
Job description: Pause Factory Resources Limited – Our client, a Confectionery company, is recruiting suitably qualified candidates to fill the position below:Job Position: Customer Service Representative
Job Location: Lekki, Lagos
Employment Type: Full-timeJob Summary
- As a Customer Service Representative, you will be the face of our store, responsible for delivering exceptional customer service, taking orders, completing orders, and following up with customers.
- You will also be responsible for maintaining our social media presence and staying up-to-date with the latest trends and products.
Key Responsibilities
- Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
- Order Management: Take orders, complete orders, and follow up with customers to ensure timely delivery.
- Social Media Management: Manage our social media presence, creating engaging content andresponding to comments..
- Product Knowledge: Stay up-to-date with our products, ingredients, and promotions, providing customers with accurate information.
- Store Maintenance: Maintain a clean and organized store environment, adhering to health and safety standards.
- Teamwork: Collaborate with colleagues to achieve sales targets, promote products, and maintain a positive store atmosphere.
Requirements
- Education: High School Diploma or equivalent required.
- Experience: 2 years of customer service experience, preferably in a retail or food service environment.
- Social Media: Proficient in social media platforms, including Instagram, Facebook, and Twitter.
- Communication: Excellent communication and interpersonal skills.
- Teamwork: Ability to work effectively in a team environment.
- Adaptability: Flexible and adaptable in a fast-paced environment.
What We Offer
- Competitive Salary: A competitive salary
- Opportunities for Growth: Opportunities for career growth and professional development.
- Fun and Dynamic Work Environment: A fun and dynamic work environment with a passionate team.
Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.Similar JobsHottest JobsJob SeekersEmployersTools & ResourcesConnect with usCustomer Care
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Expected salary:
Location: Lekki, Lagos State
Job date: Sat, 05 Apr 2025 06:46:58 GMT