Customer Service Representative
Qualifications:
- Bachelor’s degree or HND in Linguistics, Communications or a related field
- Proven experience as Customer Service Rep
- Must be conversant with a Customer Service Software
- Strong communication skills
Skills/Responsibilities:
- Act as a liaison between the company and Customers
- Provide product/services information
- Answer phone calls, emails, and other forms of communication promptly and professionally.
- Effectively communicate information, instructions, or solutions to customers.
- Schedule appointments or reservations as needed.
- Gather feedback from customers to assess their satisfaction and identify areas for improvement.
- Ability to multitask.
- Must be able to pay attention to details.
Method of Application
Interested and qualified candidates should forward their CV to: rimdinado2@gmail.com using the position as subject of email.