Job title: Customer Service / Billing Representative Needed at Outreach Medical Services in Lagos
Company:
Job description: Job DescriptionOutreach is a group of hospitals offering affordable care to women and children across Nigeria.We are recruiting to fill the position below:
Job Position: Customer Service / Billing Representative
Job Locations: Lekki, Festac & Okota – Lagos
Employment Type: Full-timeResponsibilities:
- Effective communication with clients at every encounter.
- Ensure full understanding and management of client requirements and identification of further opportunities with the client.
- Ensure a smooth relationship between the hospital and other stakeholders in our ecosystem.
- Ensure that all telephone calls (in and outbound) are handled in a timely and professional manner.
- Document Management.
- Medical Records filing and management.
- Electronic medical records management.
- Appointment booking and management manually and electronically.
- Hospital billing and payment collection
- Ensure the welfare of all Patients.
- Proper documentation and handover of daily activities.
- Filling all registers and sending reports per shift.
- Monitoring and control of all office stationery.
- Administering Customer Service surveys to all clients.
- Ensuring excellent Patient’ Experience for all patients.
Salary:
N85,000 – N100,000 monthly.Method of Application:
Interested and qualified candidates should send their CV to: outreachmedicalservice@gmail.com using the Job Position as the subject of the email.
Expected salary:
Location: Lekki, Lagos State
Job date: Wed, 29 Jan 2025 23:48:39 GMT