Admin and Finance Head / Head of Operations
POSITION SUMMARY:
- As the Head of Operations and administration, you will be responsible for supervising daily support operations of our organisation and planning the most efficient administrative and financial procedures.
- You will also develop an operational improvement strategy in collaboration with our senior managers/staff, defining employee roles, allocating resources, and presenting progress updates to our executives.
- You will also make important policy and strategic decisions and develop and implement operational policies and procedures.
- To make sure you’re eligible for this role, you should have extensive experience in a related industry and the ability to lead optimisation initiatives.
Administrative Manager Roles
- Organize and streamline the admin unit to make office operations more efficient.
- Manage the documentation of processes, monitor progress, and prepare status reports.
- Plan and coordinate administrative procedures, facilities services, maintenance activities and systems and devise ways to streamline office activities and processes
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations
- Monitor costs and expenses to assist in administrative budget preparation
- Manage tradespersons and staff schedules and deadline
Operations Manager Roles
- Manage tradespersons and staff schedules and deadline
- Work closely with the C.E.O. and management team to set and implement policies, procedures, and systems and to follow through with implementation.
- Manage overall operations and effectively and successfully manage labour, productivity, quality control, and safety measures as established in the Group.
- Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems.
- As an operations manager, you are responsible for managing a team of people, which involves both the engagement and development of these people.
- As the Operations Manager, you will support the project/Program planning process and ensure key performance indicators (KPIs) are in place and targets are met.
- Manage the finance team to oversee the budgeting, costs, reporting, planning, forecasting and auditing.
- Develop, implement and review operational policies and procedures and document processes, monitor progress and prepare status reports
- Observe current management practices and interview staff to find areas for improvement and optimisation
- Oversee the implementation of operational improvement and resource utilisation strategies
- Collaborating across departments to set realistic operational targets and timeframes
- Build alliances and partnerships with other organisations
- Determine the scope of governance structures via consultation and evaluation.
- Restructure departments and define employee roles.
- Facilitate training initiatives and promote best practices.
- Integrating new technologies and promoting adherence to industry standards
- Conduct an audit of the organisation
- Be numerical, able to analyse and interpret data, understand the impact of data on an organisation
- Make recommendations for new systems, practices, and procedures to be implemented
- Update models, accounts and CRM systems to enable the smooth running of the business
- Optimize supply chain logistics
- Suggest changes to improve the overall structure of the business and examine employee job roles
- Analyse relationships between businesses and suppliers/manufacturers and negotiate improved contractual terms
- Update financial processes and reporting strategies.
- Effectively manage projects from inception to completion
- Lead teams to secure positive outcomes for organisations
Qualifications/Skills
- A bachelor’s degree in Finance, Economics, Management Science, Business Administration or a related field.
- Having a Master’s degree and professional certifications, such as the Certified Management Consultant (C.M.C.) program, is an added advantage.
- 8+ years’ experience in business and operations management and or consulting
- Extensive knowledge of operations/administrative management strategies
- Excellent communication and networking skills
- Exceptional analytic and problem-solving abilities
- Ability to collaborate with stakeholders
- Thorough understanding of financial and budgeting processes and principles, which allows to assess the company’s earnings and spending to find areas for improvement.
- Proficiency in data analysis and business management software
- A thorough understanding of financial and budgeting processes and principles, which allows the Admin/Operations Manager to assess the company’s earnings and spending to find areas for improvement
- Strong personal and professional judgment, which are invaluable skills for a role that makes hiring decisions as well as in finding the best solution to organisational dilemmas
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
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